Customer ReviewsforSnyder Air Conditioning, Plumbing & Electric

Had a technician come out to look at water heater that was not working. Unit was under a parts warranty from manufacturer, but labor warranty had lapsed. After a quick call to the water heater manufacturer, in which they diagnosed the problem over the phone, the parts were ordered to fix unit. Technician told me that these parts, a circuit board and blower motor, are very time consuming and complicated repair. They told me it can take up to 4 hours to replace these parts and that it would be $1600.00 in labor to repair. Me, the homeowner, replaced the circuit board and blower motor in 15 minutes. I could have probably replaced them faster, but I was taking my time labeling and taking pictures of what I was taking apart. COMPLETE RIPOFF of a company. Not sure how or where they pull these labor estimates, but I can tell you that is an absurd quote. I will not be calling or using this company ever again.

Snyder Air is the worst **mpany I ever delt with. I purchased my unit 3 years ago from Air America. and had excellent service over the past 2 years from Air America until Snyder took them over.I have a 10 year Maintenace **ntract with Air America with twice yearly service for maintenance.Since Snyder took over the never call to schedule the maintenance calls, I have to call them.The last maintenance call that was done by ****** was a Joke. He came in the house looked at the thermostat and checked the temperature of the air **ming out of the ducts. Never went outside to the unit - said it was running fine. Last week on Friday Am the unit was not **oling so t and hey sent out ****** to check it out. He said it was icing up because the filter was dirty. The filter had been changed 3 weeks before because I always write the date on the filter when I change it. Put in a new filter checked and said all is well. Sunday during the night the unit shut down again and ***** came out. He said the blower fan is not working and needs to be replaced. He called the office to have them order the blower fan and was told they would receive it on Tuesday and try and get it installed on Tuesday but probably won't happen until Wednesday. Never heard from them so I called Wednesday morning - no part available until Friday. A/C has not been working properly since Friday May 31 and the temperature outside is over 97 degrees every day. Inside temperature is 89 degrees. Called Friday AM -still waiting for part hopefully someone will be at my house on Monday June 10 to **mplete the job. THE MAIN PROBLEM WITH SNYDER AIR IS THERE IS NO COMMUNICATION WITH CUSTOMERS UNLESS WE CALL THEM TO FOLLOW UP. I guess when you have a 10 yr. Maintenace **ntract they don't rush to **mplete the job since they will not get any more money for **mpleting the job. My Rheem unit which was installed in January 2021 has had many repairs including a new **il, pressure float and other. My advice find another A/C **

We had our air conditioner serviced/regular check up. We were told the unit was in good condition. Three days later the unit stopped working. We immediately called the company back and they sent someone to repair. We were informed that the unit needed a new compressor and fan. This was concerning considering the unit was taken apart completely three days earlier and had been fine prior to this. We were told someone would contact us the next day. We ended calling and asking for a manager. We still have not had a resolution and we have received multiple different stories. One staff member told me they had the parts available, another told us we needed to order parts. We were also informed that the first technician was new and didnt know what he was doing. The manager has been busy every time we have called and we are yet to receive a call from the company. We have already paid for $250 for service, which potentially created more issues. Incredibly poor service and we still do not have a working AC unit.

Work and tech were great, but **** for less than 2 hrs work and 10 dollars parts to dig a 3 ft hole to repair leak in main pipe rip off

Snyder is a company that absolutely misrepresents the services performed.I paid $354.95 for the annual *************** than two & 1/2 months later the system goes down and Snyder informs me I have to change to a heat pump system because they do not work on gas. I get a $115.95 refund on my annual contract . I was able to go with a reputable AC company replace new systems and they can service them too. Dont make the same mistake. Dont go with Snyder.

My one & only experience with Snyder occurred in August of 2015 & was at best, awful. I found every person I had **ntact with to be dishonorable. Snyder sent me an offer in the mail to clean my system at a **st of $40.00 which I accepted & scheduled. The system was working normally. The technician came & finished at approx 4 PM on ********************************************** the house reached 90 degrees ( it was a very hot period). I **ntacted *************************** sent a se**nd (different) technician who diagnosed my problem as no freon due to a leak in the **ndenser **il. I subsequently had the displeasure of speaking with their service mgr, a rather putrid person named ***************** whose solution was for me to buy the replacement parts & pay Snyder nearly three thousand dollars to install, nearly the **st of an entirely new system. Rather than do the honorable thing & fix what they broke they tried to ***** me for thousands of dollars. After I filed suit in small claims **urt their insurance ** offered me a little more than $900.00. I wouldn't trust these people to wash my car. You've been warned. This system forced me to give them at least one star. They don't deserve it.