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          Find a Location

          Showroom Auto, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Showroom Auto, LLC

              4208 35th Ave Long Is City, NY 11101-1204

              BBB Accredited Business
            • Showroom Auto, LLC

              4208 35th Ave Long Is City, NY 11101-1204

              BBB Accredited Business

            Business ProfileforShowroom Auto, LLC

            Used Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.67/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/20/2018

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Showroom Auto, LLC is a used auto dealership.

            Business Details

            This is a multi-location business.

            Find a Location

            Showroom Auto, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Showroom Auto, LLC

                4208 35th Ave Long Is City, NY 11101-1204

                BBB Accredited Business
              • Showroom Auto, LLC

                4208 35th Ave Long Is City, NY 11101-1204

                BBB Accredited Business
              BBB File Opened:
              7/10/2015
              Years in Business:
              16
              Business Started:
              1/1/2008
              Business Incorporated:
              8/6/2007
              Accredited Since:
              2/20/2018
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Chris Mercues, Member
              Contact Information

              Principal

              • Mr. Chris Mercues, Member

              Customer Contact

              • Mr. Chris Mercues, Member
              Additional Contact Information

              Industry Tip

              BBB Tip: Buying a used car

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/24/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              5/19/22 Vehicle retail Approximately $27,500 Promise of a vehicle with NO issues The nature of the dispute is that I was promised a certified pre owned vehicle with no known issues, however the car needs a new headlight assembly. And when I told the guy that sold me the car what was going on he said it was a known issue that they didn't care to fix. I called them hoping they would resolve the issue however they said they were not willing to fix the vehicle.
              Read More

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Nicholas P

              12/27/2023

              I had purchased a2019 ****** wrx from showroom auto in August of 2022. I also bought a warranty that they sold me which covered the whole car. A year later my motor started to knock and neither the warranty I bought from the dealer or the ****** warranty which the car was still under would cover for motor repairs. They would not cover it because they said the codes of the motor were messed with, I guess meaning a tune . I had no prior knowledge of this before buying the vehicle. I was told by the dealer when I purchased the car that it could not be certified if it had a tune. I went back to showroom with my problem and I was basically told its not their problem and I wont use the exact words they used with me because I was cursed at. So I was sold a car that had a voided warranty, bought a warranty from the dealer that was voided from the start , cursed at , and was forced to buy a new car which I am paying a fortune for because the ****** was obviously worth nothing on the trade in because the motor was bad. So I have a bunch of negative equity in my new car payment that I can not afford. I was lied to and I should not be paying for a new car plus all the negative equity from the ******, I should have been covered for a new motor, I should have gotten money back for the warranty I bought if it was never valid and all the towing back and forth from dealers to try and see if they would accept my warranty and fix my car.

              Showroom Auto, LLC Response

              12/29/2023

              ********, *** loves everyone but *** does not like liars! You BLEW your engine street racing! Even ****** (manufacturer) said they would not fix the car because it was clear that the engine got damaged due to excessive speeding. We sold you a great car with ****** miles (super clean), I even taught you how to drive manual and you said yourself for 1 year, you had no issues. If we sold you a bad car, you would of had problems in 1 week not 1 year! I hope you've learned a valuable ******* these WRX are fast but they are not indestructible, you can't drive them like a man and rev the *** to **** and expect not to have issues. I'm praying that you take it easy on the new vehicle you say you have? Anyway, I hope *** watches over you and takes care of you when you are in the car. *** bless you!

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