Business ProfileforAgape Luxury Corp

My insurance company properly booked a trip for me for November 7th 2022 at 12:15 p.m. At 11:15 a.m. Agape luxury corporation was supposed to pick me up at my address ************************************************************************************ and take me to **************** located at ***************************************************. Agape never showed up to pick me up and as a consequence I missed a very important medical appointment. I called agape to complain about the new show and the operator told me that they did not have my address in their database which I find to be very weird. I attempted to give the Agape operator my trip confirmation number and they refused to take it. I'm submitting as evidence Exhibit-A my trip confirmation invoice receipt number that was properly given to me by my medical insurance trip provider. I'm submitting the phone conversation evidence Exhibit-B by the Agape operator on Monday November 7th 2022. In the future I do not want to miss my very important medical appointments which is the reason for this complaint.