Business ProfileforSweeney's Pool Service Inc.

I would never recommend this company to anyone who wants a pleasant and good customer ********************** experience while spending a lot of money on a pool. I spent almost 20k on renovations of this pool and it has been a headache from day 2. Had all the work done in the fall of **************************************************************************************************************************************************** on more then one occasion about my complaints about customer ********************** through the original project. Fast forward to this past week. We open our pool after just one summer and its empty. I ask what to do as Im sure there is a warranty around it especially after paying that much. Im told on Friday May 20th someone would be out to check on it on Saturday. Saturday comes and goes.I send texts and calls till I finally get upset on the phone Tuesday and they said they would send a diver at 2pm. Here is where it gets really crazy! The diver comes at ****pm with his team never says a word and proceeds to go into the back yard and 15 minutes later comes to my door asking me to pay 400 with him now or I could make the **** up with the company. I never agreed to the work to be done so we walk around back to take a look and I ask how do I know you didnt put the hole in it? Thats when it goes completely crazy he says Im accusing him and immediately tells his team to leave mind you I have all of this on my ring cameras around my property. Then the office manager calls me yelling at me when Im the customer and that guy is their contractor. That I did something wrong in this whole situation when originally he was trying to steal money from them anyways and again for a project I never saw or could monitor that honest work was being done. Now the pool company wont help me and saying it is on me to get this resolved. I paid 20k to them last year and its been one of the worst customer ********************** experiences I have ever had considering the cost and timeline of how long