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Find a Location

Alhambra Ballroom has 1 locations, listed below.

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    Business ProfileforAlhambra Ballroom

    Ballroom

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2116 Adam Clayton Powell Jr Blvd, New York, NY 10027-4411
    BBB File Opened:
    4/8/2011
    Years in Business:
    98
    Business Started:
    1/1/1926
    Date of New Ownership:
    1/1/2003
    Business Management
    • Ms. Tracy Dechabert, CEO
    Contact Information

    Principal

    • Ms. Tracy Dechabert, CEO

    Customer Contact

    • Ms. Tracy Dechabert, CEO

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    DANIELLE C

    1 star

    12/05/2022

    I HAD AN EVENT FOR MY MOM 75TH BDAY AT THE ALHAMBRA BALLROOM ON SEPT. 17TH, 2022 IN ******. I PROVIDED THE OWNERS DAUGHTER ****** WITH MY DEBIT CARD INFO. HOWEVER, MY BANK DIDN'T RELEASE THE FUNDS BECAUSE OF THE AMT. THEREFORE, I THEN PROVIDED ****** WITH BOTH MY ******** ******* ACCT # & ******* *** ACCT # TO PAY. I NEVER USED MY ******** ******* CARD FOR ANY TRANSACTIONS FOR THE ENTIRE YEAR OF 2022 UNTIL I PROVIDED HER WITH MY CREDIT CARD INFO. NOW NOV. 19, 2022 I WAS CONTACTED BY ******** *******, ******* *** & MY BANK THAT ALL MY INFORMATION HAS BEEN COMPROMISED. AMEX ASKED IF I USED CHIP OR OVER THE PHONE. YES, I READ ALL MY BANK INFO. OVER THE PHONE TO PAY FOR THE EVENT. THAT WAS THE ONLY TRANS. USED FOR THE YEAR SO IT WAS EASY TO PINPOINT. THEY WERE TRYING TO MAKE PURCHASES TO GUCCI FOR $1600 DESIGNER ORDERS FOR OVER $3000 FROM AN ONLINE STORE IN NJ SURE CLOSE TO NYC. FILED A POLICE REPORT, CONTACTED THE ALHAMBRA SPOKE WITH ****** SHE ASK "IS EVERYTHING OKAY". I WANTED TO SPEAK WITH HER MOTHER THE OWNER, TO LET HER KNOW FRADULENT ACTIVITY IS HAPPENING ON HER TEAM IN HER CAMP, ****** SAYS HER MOTHER IS NOT AVAILABLE AND THEY WOULD NOT DO ANYTHING LIKE THAT, THATS WHY THEY BEEN IN BUSINESS SO LONG. I THEN ASKED ****** HOW IS MY CREDIT CARD INFO, PROTECTED WHEN I READ IT TO YOU OVER THE PHONE SHE SAID AND I QUOTE "WE WRITE IT DOWN AND ONCE PROCESSED WE RIP IT UP AND THREW IT AWAY" SAY WHAT, THAT IS THE PROBLEM, SHE THEN CORRECTED HERSELF AND THEN SAID " NO WE SHRED YOUR CREDIT CARD INFO. ". SHE IS A LIAR & WAS CAUGHT IN A LIE. FORTUNATELY, I DID NOT LOSE ANY FUNDS FROM EITHER ACCTS, I STILL NEVER HAD A CHANCE TO SPEAK TO HER MOTHER TRACY, YOU HAVE TO GO THROUGH ****** TO GET TO SPEAK TO HER MOTHER. PLEASE BE AWARE OF THE ALHAMBRA BALLROOM AND GIVING CREDIT CARD INFO. OVER THE PHONE. I WANTED TO SPEAK TO HER MOTHER BECAUSE IF I MADE HER AWARE THEN SHE HAS SOME THING TO LOOK-OUT FOR AND TO MAKE HER BUSINESS BETTER IN WAYS TO PROTECTING PEOLE'S INFO.

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