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          Uncommon Goods LLC has 1 locations, listed below.

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            Business ProfileforUncommon Goods LLC

            Online Shopping
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.61/5stars

            Average of 185 Customer Reviews

            Customer Complaints

            39 complaints closed in last 3 years

            13 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/4/2006

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Uncommon Goods LLC is an online marketplace offering gifts, home accents, personal accessories, baby gifts, stationery, and novelty items.

            Business Details

            BBB File Opened:
            7/27/2006
            Years in Business:
            24
            Business Started:
            7/1/1999
            Business Incorporated:
            1/1/1999
            Accredited Since:
            8/4/2006
            Type of Entity:
            Corporation
            Alternate Business Name
            • Uncommongoods.com
            Business Management
            • Mr. David Bolotsky, Founder/CEO
            Contact Information

            Principal

            • Mr. David Bolotsky, Founder/CEO
            Additional Contact Information

            Fax Numbers

            • (718) 491-6391
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            39 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/14/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I received the historical recipes as a Christmas gift in December 2023. After receiving the second month, I posted a review of the product stating that it was not as expected, and I would never recommend the product. I was contacted by customer service and offered a refund for the unshipped months (10 months). I was told to wait 2-3 business days and the gift certificate would be issued. After waiting a week and receiving no response, I contacted the company again. I was then told that because my "cancellation" was not logged until after Feb. 1 (when the review was posted prior to that) that I would only get a credit for 9 months instead of the 10. After complaining again, I was told the item was already "printed" (not shipped!), so I was out of luck for getting the promised 10 month credit. Additionally, as of today, my negative review of the product is still not posted on their website. I have responded to the company asking whether they are selectively posting only "good" reviews for products instead of actual customers' opinions. At this point, I would like the remaining month of credit. I don't even know that I will use it because of this horrible, horrible experience. Frankly, at this point, they should issue my gift giver a full refund and just cancel the credit. I don't need or want to use it.
            Read More

            Customer Reviews

            185 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Chanda E

            01/19/2024

            I attempted to cancel an order per their website policy within less than 1 minute of placing the order. This company refused to cancel my order despite multiple attempts. This is the ABSOLUTE WORST business I have EVER dealt with. DO NOT PURCHASE ANYTHING FROM THEM. They took my money and sent me the product and refused to help. I AM NOT KIDDING. COMPLETELY AWFUL AND CRIMINAL. BBB Please consider giving them an "F" rating after a pattern of ABUSIVE BEHAVIOR towards MANY CUSTOMERS posting here and on other website reviews. THEY ARE CRIMINAL and SHOULD BE IN JAIL.

            Local BBB

            BBB Serving Metropolitan New York

            BBB Reports On

            BBB reports on known marketplace practices.

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