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Find a Location

Uncommon Goods LLC has 1 locations, listed below.

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    Business ProfileforUncommon Goods LLC

    Online Shopping
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.59/5stars

    Average of 186 Customer Reviews

    Customer Complaints

    41 complaints closed in last 3 years

    13 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/4/2006

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Uncommon Goods LLC is an online marketplace offering gifts, home accents, personal accessories, baby gifts, stationery, and novelty items.

    Business Details

    Location of This Business
    140 58th Street, Suite 5B, Brooklyn, NY 11220-2523
    BBB File Opened:
    7/27/2006
    Years in Business:
    24
    Business Started:
    7/1/1999
    Business Incorporated:
    1/1/1999
    Accredited Since:
    8/4/2006
    Type of Entity:
    Corporation
    Alternate Business Name
    • Uncommongoods.com
    Business Management
    • Mr. David Bolotsky, Founder/CEO
    Contact Information

    Principal

    • Mr. David Bolotsky, Founder/CEO
    Additional Contact Information

    Fax Numbers

    • (718) 491-6391
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    41 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On February 10th I purchased a Valentines Day gift for my son- two long distance jewelry bracelets. One was to be delivered to me while the other would be delivered to my son. I made the purchase through Klarna. This company canceled my order without notifying me and I only became aware when they were not delivered. I logged in to the company website and it showed the orders were canceled. Although the orders were canceled, ****** continued to charge me. I reached out to the company and they wrote me back a generic response stating I could track my order through their website and was not at all a response to my situation. I emailed back inquiring again about the orders. This time I got a real response but the person from the company said I would have to dispute through my bank then they would issue a refund. Why if they canceled the order do I need to dispute? They know they did not send the items so I should not be charged. I cannot dispute through the bank because I ordered through Klarna. ****** states that this company refusing to refund.
    Read More

    Customer Reviews

    186 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steven J

    1 star

    04/05/2024

    This company should be banned from the Internet. Uncommon Goods signed me up for a membership I did not want. *** tried to cancel the membership three times unsuccessfully. I have tried to unsubscribe from their emails, also unsuccessfully. Uncommon Goods has said that my membership will auto renew and be charged. I do not want this. I have tried to cancel this and completely rid myself of Uncommon Goods, unsuccessfully.None of their unsubscribe or cancel features work. Uncommon Goods creates unwanted memberships, and then makes it impossible to cancel them. From my perspective, this borders on fraud.

    Local BBB

    BBB Serving Metropolitan New York

    BBB Reports On

    BBB reports on known marketplace practices.

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