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Find a Location

The NPD Group has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The NPD Group

      900 West Shore Rd Port Washington, NY 11050-4663

      BBB Accredited Business
    • The NPD Group

      900 West Shore Road Port Washington, NY 11050

      BBB Accredited Business

    Business ProfileforThe NPD Group

    Market Research
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    Please note that The NPD Group has no affiliation with a mystery shopper/counterfeit check scam. NPD is not the source of these messages and have not authorized the use of their name for this purpose.

    To report a scam, please visit: https://cbbb.wufoo.com/forms/report-a-scam/

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    38 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/1972

    Years in Business: 71

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    The NPD Group offers data, industry expertise and prescriptive analytics.

    Business Details

    This is a multi-location business.

    Find a Location

    The NPD Group has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The NPD Group

        900 West Shore Rd Port Washington, NY 11050-4663

        BBB Accredited Business
      • The NPD Group

        900 West Shore Road Port Washington, NY 11050

        BBB Accredited Business
      Location of This Business
      900 West Shore Rd, Port Washington, NY 11050-4663
      BBB File Opened:
      5/26/2000
      Years in Business:
      71
      Business Started:
      1/1/1953
      Business Incorporated:
      9/28/1966
      Accredited Since:
      3/1/1972
      Type of Entity:
      Corporation
      Alternate Business Name
      • Receiptpal
      • Consumer Products Panel PO Box 9200 Pt Washington
      • PC Ratings
      • PCRatings
      • P.C. Ratings
      • Media Metrix - PO Box 9354 Uniondale, NY 11553
      Additional Contact Information

      Fax Numbers

      • (516) 625-2444
        Primary Fax

      Phone Numbers

      Customer Complaints

      38 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/02/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      A year ago I was the unfortunate victim of a cruel mass theft which included, of many things, my iPhone 12 phone that I used to scan receipts weekly to my ReceiptPal account for over a year without cashing out.I had to continue paying for the phone for over a year and I also didnt have access to my iCloud for that time until a few months ago after I got another iPhone.I received no notification of cancellation of my receipt rewards account. They kept all of my receipt data from the prior year plus but decided to zero out my account so I get nothing from all of those scans, which is bullshit!I have communicated back and forth with them and regurgitate the same excuse that I know they can reverse, at the very least, partially. Contacting the BBB and potentially other 3rd parties was my last resort!
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Braulio P

      1 star

      11/26/2021

      RecieptPal app, trying to redeem points for a gift card that I qualify. I receive an error message stating "oops there is an issue with your account, try back later." App is updated to the latest version. Contacted company via email several times with no response

      Local BBB

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