BBB Accredited Business Profile

(866) 978-7801

11 years in business
50 W 47th St
New York, NY 10036-8621
Fax Numbers
  • (212) 719-2289
Additional Email Addresses
BBB File Opened: 05/21/2009
Business Started: 07/01/2006
Business Incorporated: 01/01/2006 in NY
Type of Entity
Business Management
  • Miss Sara Sullivan, Account Management
Business Category
  • Jewelers - Retail
  • Diamonds
  • Diamond Buyers

Methods of Payment
  • All Cards
Refund & Exchange Policy: 
You have 45 days from the date the shipment is received, to inspect the jewelry and make your final decision. If for any reason you decide not to keep the jewelry, DiamondWave will accept it back in its original condition, for a refund or an exchange.  Sale and Sterling Silver are not refundable. We do not refund shipping fee's.
BBB accredited business



This firm is an online retailer of diamond jewelry.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.


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