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Find a Location

Marvin Gardens Store has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Marvin Gardens Store

      91 Battenfeld Rd Red Hook, NY 12571

    • Marvin Gardens Store

      PO Box 193 Red Hook, NY 12571-0193

    Business ProfileforMarvin Gardens Store

    Online Shopping
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    29 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This is an online lawn and garden, patio, pet, wildbird and water gardening retailer.

    Business Details

    This is a multi-location business.

    Find a Location

    Marvin Gardens Store has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Marvin Gardens Store

        91 Battenfeld Rd Red Hook, NY 12571

      • Marvin Gardens Store

        PO Box 193 Red Hook, NY 12571-0193

      Location of This Business
      91 Battenfeld Rd, Red Hook, NY 12571
      BBB File Opened:
      1/10/2012
      Years in Business:
      14
      Business Started:
      12/1/2009
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Mr. James Grieve, Owner
      Contact Information

      Principal

      • Mr. James Grieve, Owner

      Customer Contact

      • Mr. James Grieve, Owner

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      29 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/03/2022

      Complaint Type:
      Delivery Issues
      Status:
      Resolved
      This is a fraudulent companybought Woodstock chimes for a memorial gift July 2021 and it was never received No one answers phone. Only reason Im posting this so late is because Ive been grieving and dealing with medical issues. Found the email from original order and had to post a complaint. So frustrating websites like this existtake your money and nothing in return. Your order ID is #*********** ItemsSKUQtyItem PriceItem Total Woodstock Chimes Equestrian Spirit ESC1$46.88 USD$46.88 USD Subtotal:$46.88 USD Shipping:$0.00 USD Tax:$0.00 USD Grand Total:$46.88 USD Payment Method:Credit Card
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Megan L

      1 star

      11/04/2022

      Waiting for two years for a bird feeder. Ive called a million times, there is nobody to answer calls or respond to messages. DO NOT ORDER FROM THIS COMPANY

      Marvin Gardens Store Response

      11/14/2022

      Hello. We do not have a transaction for a *****************************. Is there a different name used to make the purchase? I have searched our emails and do not locate an email for you. I have searched our voice messages that are transcribed to emails locating 2 voicemails dating back to January 23, 2021. If you provide your complete information so I can locate a transaction for you ?Thank you

      Customer Response

      11/17/2022

      Order #****** for a Droll Yankee Whipper Squirrel Proof Bird Feeder placed December 27, 2020 by me to be shipped to ***********************************

      Customer Response

      11/20/2022

      Order #****** supposed to be sent to my parents *** and ***************************** for Christmas-in 2020.My voicemails from 2021 were never responded to and you all still havent filled my order

      Customer Response

      11/21/2022

      Order #****** placed December 27, 2020

      Customer Response

      11/27/2022

      Order #****** 12/27/20 to ***********************************

      Customer Response

      12/06/2022

      Hey just popping in again to remind you that this hasnt been resolved.

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

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