Business ProfileforASCAP

ASCAP is one of the three large music licensing agencies. I am filing this complaint on behalf of my business which is a restaurant that must obtain licenses from these agencies. The business currently is up to date on licensing from the other two agencies (BMI, SESAC). We have an auto-renewing music licensing contract with ASCAP dating from October of 2021. The initial cost of the license was $402. ********************** has been sending me letters requesting payment of $1371.93 for licensing in years 2022/2023. Because of the jump in price which does not appear to match the pricing in the contract, I have requested an itemization and explanation for the change in fees. I have emailed an ASCAP representative directly 3 times with no response to my questions. I have emailed their general email address ****************************** 3 times and received no response. I have called twice, in both instances being told to email ****************************** with my questions. The representatives who answer when called say they are not able to provide pricing or contract information. I will note that I have been nothing but polite throughout this process. I am only trying to understand why/how the pricing structure in my contract could have changed.A few things to note about the contract:1) The specific pricing structure for various types of licenses is in our contract.2) The contract auto-renews but there is not provision for ASCAP to change/adjust the terms or pricing of the contract.3) It is not possible to locate the current fees ASCAP assess to licensees via their website (I believe this was possible in 2021) and evidently, as noted above, they will not communicate specifically what fees they assess (cost of types of licensing) other than in submitting a lumped payment request (ie. a bill).