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            Business ProfileYummy Mummy LLC

            Breastfeeding
            BBB accredited business

            Contact Information

            1751 2nd Ave Rm 203

            New York, NY 10128-5363

            Visit Website
            (855) 879-8669

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            Customer Reviews

            1/5

            Average of 3 Customer Reviews

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            Customer Complaints

            10 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/5/2015

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Yummy Mummy LLC is a breastfeeding supplies and services business. 

            Business Details

            Location of This Business
            1751 2nd Ave Rm 203, New York, NY 10128-5363
            BBB File Opened:
            7/8/2015
            Years in Business:
            15
            Business Started:
            1/12/2009
            Business Incorporated:
            12/4/2008
            Accredited Since:
            10/5/2015
            Type of Entity:
            Limited Liability Company (LLC)
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/12/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I placed an order for a breast pump almost two months ago and havent received it or any updates. I called with my insurance rep on the phone with their customer rep to verify that I do not need an insurance authorization for my breast pump and the company said they need to do their own insurance authorization regardless of what my own insurance rep said. My rep even asked whats needed and their representative said an authorization from their own business and cannot talk anymore about with my representative as I am on the phone and have given my permission to discuss the issue. Their representative was very rude. The order is still pending and no one has provided me updates or it seems able to which is concerning as I provided my personal information to this company.
            Read More
            Read 9 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Noman S

            01/15/2024

            I placed an order for a breast pump for my wife which I needed urgently because her b****** were becoming engorged. I paid $56 for 1 day shipping only to have ****** reach out on 3 days later asking if I still wanted to expedite shipping. I was confused and stated I paid right away after I revived the email 3 days prior. ****** then kept stating you have to reply to the email.So what exactly is the point of putting in the order number when paying if it does not get posted to the account?Its day 4 since the entire order. Even if I want to cancel the order I wont get my $56 dollars back. I have since bought another pump so that my wife can pump. So all in all I am out for the money I paid for shipping as well as the other breast pump.

            Yummy Mummy LLC Response

            01/22/2024

            Hello,Thank you for sharing this experience. We always appreciate customer feedback, as it allows us the opportunity to review our processes and look for ways that we can continually improve. In reviewing your case, we came across opportunities to improve this process for both the customer and our team and will be making the necessary changes to our system to allow for this to be a much smoother process going forward. We understand that this was extremely frustrating and we are very sorry. We are hoping to speak with you further about this matter and do whatever we can to correct course. Customer satisfaction is our number one priority and we will do our best to make this right. If you have a moment, please give our customer service supervisor a call back at ************. Many thanks, The Yummy Mummy Team
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

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