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          Futonland, Inc. has 1 locations, listed below.

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            Business ProfileFutonland, Inc.

            Bed Sales

            Contact Information

            730 Amsterdam Avenue

            New York, NY 10025-6399

            Visit Website
            (877) 388-6652

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            730 Amsterdam Avenue, New York, NY 10025-6399
            BBB File Opened:
            2/1/2003
            Years in Business:
            29
            Business Started:
            1/1/1995
            Business Incorporated:
            9/12/1995
            Type of Entity:
            Corporation
            Business Management
            • Mr. Edward Bekov, President
            Contact Information

            Principal

            • Mr. Edward Bekov, President

            Customer Contact

            • Mr. Edward Bekov, President
            Additional Contact Information

            Fax Numbers

            • (718) 349-8025
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            16 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/31/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I have received in broken wardrobe, for the second time around, theres been multiple technicians that have tried to put this wardrobe together multiple times and now the second wardrobe they sent me is the same thing the doors dont close Ive sent emails and pictures and they are refusing to refund.
            Read 15 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Julie M

            02/05/2024

            If I could give 0 stars, I would!We are on the verge of litigation with this dishonest business.I have around 75 -80 emails over 4 months with Futonland. I will share the whole experience after they have had their 7 days to do the right thing and deliver on their promise to replace the defective recliner piece or refund and pick up the recliner sectional that worked for an astonishing 6 DAYS.4 months later, their lies are going to bite them.Everything that they promised us IN WRITING, so there is no disputing it.STAY AWAY from this business!

            Futonland, Inc. Response

            02/06/2024

            I'm truly sorry to hear about your negative experience with Futonland. We understand your frustration and disappointment, and we genuinely value your feedback. We apologize for any inconvenience you've faced during this process.Please rest assured that our team is committed to resolving this issue as quickly and efficiently as possible. Since the item is under warranty, we have already sent you a replacement switch, and we can arrange for a technician to install it for you. It has been determined that the switch is the issue, and there should be no need to replace the entire recliner.We appreciate your patience and understanding as we work to make things right for you. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. Your satisfaction is important to us, and we are here to assist you.
            Read 5 More Customer Reviews

            Local BBB

            BBB Serving Metropolitan New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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