Business ProfileforRay Catena Mini of Westchester Inc.

Only because there's no way to give zero stars does this end up with 1. I went there looking for a car, saw one that was available that I was ready to move on. Made it very clear to my salesman that I was very interested, ready to move and wanted to purchase this car. Salesman had Sunday Monday off and told me he would give me numbers when he returned on Tuesday. Never mentioned or offered to pass me on to prevent losing the car I wanted. Tuesday came and no news, I had to write to get a follow up only to be told the car I was looking for was sold. Considering it was an electric model there are no others currently available. A tough **** approach given and I got ******* due to a salesman that wanted to make sure he got his commission instead of watching out for the client. Not only have they lost the sale for this car but I will not being dealing with a Ray Catena dealership again for any of my car purchases. Save yourself the headache and work with a dealership where it's not all about commission but also about doing right by the client.

Hello ****, we are sorry for your negative experience. Please contact our General Manager, Clinton M** ** ****************************** - thank you.

Business replied after a BBB review was left. Didn't seem important to follow up after their rep dropped the ball, either there is no internal communication. Regardless there is no reason for me to reach out to them now, I took my business elsewhere like I recommend you do. **** ** ******** might have been close to 4 hours of public transportation away for me but that's how sour the experience with this dealership left me.