This Business Is Not BBB Accredited

Citi

(212) 559-1000

Citi

205 years in business
Headquarters
399 Park Ave
New York, NY 10022-4614
Fax Numbers
  • (646) 862-9780
  • (423) 477-6557
  • (423) 477-6557
Additional Phone Numbers
  • (800) 285-3000
  • (800) 667-8424
  • (281) 754-1500
  • (800) 925-2484
  • (410) 332-2980
  • (423) 477-6928
  • (423) 477-6928
  • (423) 477-6928
  • (877) 850-1926
Additional Website Addresses
BBB File Opened: 07/21/2006
Business Started: 01/01/1812
Type of Entity
Corporation
Business Management
  • Mr. William Howle, Head of US Retail Operations
  • Mr. Michael L. Corbat, CEO, Citigroup
  • Ms. Barbara Desoer, CEO, Citibank N.A.
  • Ms. Pamela Flaherty, President-Citi Foundation & Director, Corporate Citizenship
Business Category
  • Banking Services
  • Banks
  • Financial Planning Consultants
  • Investment Securities
  • Mortgage Brokers
  • Financial Services

Alternate Business Names
  • Citibank N.A.
  • Citigroup Global Markets Holdings Inc.
  • CitiCapital
  • Citicorp Trust Bank
  • CitiMortgage, Inc.
  • CitiFinancial Mortgage Co.
  • Citigroup
  • Citicapital - Commercial Business Group
  • Citi Prepaid Services
  • Citibank
  • Banamex USA (BUSA)
  • Citifinancial Servicing LLC

NR

Government Action

Citigroup agrees to $7 Billion settlement for federal and state charges of misrepresentation of mortgage backed securities
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency.  If the matter is being appealed, it will be noted below.

On July 14, 2014, the U.S. Department of Justice announced a $7 billion settlement with Citigroup Inc. to resolve federal and st... Read More

Government Action

US Dept. of Justice announces guilty pleas agreed to by five major banks

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency.  If the matter is being appealed, it will be noted below.

On May 20, 2015, Citicorp, along with four other major banks, agreed to plead guilty to conspiring to manipulate the price of U.S. dollars and euros exchanged in the foreign curre... Read More

Government Action

Citibank Agrees to Pay $770 Million in Consumer Relief and Penalties for Illegal Credit Card Practices

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On July 21, 2015, the Consumer Financial Protection Bureau (CFPB) has ordered Citibank, N.A. and its subsidiaries to provide an estimated $700 million... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
The business is in the process of responding to previously closed complaints.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Citi

THIS BUSINESS IS NOT BBB ACCREDITED

Citi

Customer Review Rating:

98%