Educational Consumer Tips

Dating Service

Author: Better Business Bureau
Category: Service

Our experience with the dating services that generate the majority of consumer complaints is that these companies make exaggerated claims of their ability to successfully match clients. Typically though, contracts do not include provisions that would guarantee you a satisfactory match. Complaints against many of these services allege high pressure selling, failure to provide the number of candidates promised, failure to satisfactorily match the specifications requested, and failure to acknowledge cancellation requests. BBB recommends that you make sure you understand exactly what services your contract provides for before you sign. Don’t succumb to high pressure sales, and don’t rely on verbal claims of successful matches and satisfied clients.