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Find a Location

Xtreme Diesel Performance, LLC has 1 locations, listed below.

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    Business ProfileforXtreme Diesel Performance, LLC

    New Auto Parts
    BBB accredited business

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Clean Air Act Settlement

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On September 15, 2021, the United States Department of Juctice and U.S. Environmental Protection Agency (EPA) announced a settlement with Xtreme Diesel Performance (XDP), an automotive parts manufacturer and retailer. XDP agreed to stop manufacturing and selling parts for diesel pickup trucks that, when installed, bypass, defeat or render inoperative EPA-approved emission controls and harm air quality, as part of an agreement to resolve alleged Clean Air Act violations. The company will pay a $1,125,000 penalty, which was reduced due to XDP’s limited financial ability to pay a higher penalty.

    The complaint, filed simultaneously with the settlement, alleges that the parts described above are “defeat devices” prohibited by the Clean Air Act. XDP manufactured and/or sold over 27,000 aftermarket defeat devices between January 2015 and May 2017. XDP suspended sales of the defeat devices in September 2019 in an effort to resolve this matter.

    In addition to requiring XDP to pay a penalty of $1,125,000, the settlement requires XDP to destroy any violative products still in its inventory, cease providing technical support or honoring warranty claims for previously-sold violative products, revise its marketing materials, notify the customers that purchased the subject parts that the products at issue violate the Clean Air Act and conduct compliance training for its employees and contractors.

    XDP does not admit liability for any violations alleged in the Complaint.  

    See all additional business information

    At-a-glance

    Customer Reviews

    1.81/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/27/2015

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers performance aftermarket auto parts-sold via phone, web & o.t.c.

    Business Details

    Location of This Business
    1758 State Route 34, Wall Township, NJ 07727-3937
    BBB File Opened:
    8/30/2007
    Years in Business:
    21
    Business Started:
    1/1/2003
    Business Incorporated:
    1/1/2003
    Accredited Since:
    1/27/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Xtreme Diesel
    • XDP
    Business Management
    • Mr. Bob Craft, Owner
    Contact Information

    Principal

    • Mr. Bob Craft, Owner
    Additional Contact Information

    Fax Numbers

    • (732) 681-9500
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a starter for my **** ***** **** from XDP on 1/10/23. I installed it and it immediately started a grinding noise. On 1/16/23 I had to have a shop inspect for damage and they found that the starter that was sold to me was defective and it could have damaged more components. They had to drop the transmission to see inside. I got a bill from the shop for $1926.10. XDP is claiming that they shouldnt have to pay for the damages that they caused. Id like to be reimbursed for the damage caused by their faulty parts.
    Read More

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bill H

    1 star

    03/08/2024

    Ordered an aftermarket steering shaft. Order was shipped promptly. Upon opening and inspecting part, I noticed that it was already loose and had very little grease in it. I immediately called XDP and requested a return label and refund. They are giving me the run around, stating that I have to send it to the manufacturer even though I purchased the product from them 2 days prior. They *********** not accept returns as there policy outlines on their website. I will never do business with them again and have disputed this charge with my credit card company. I urge everyone to stay away from XDP.

    Xtreme Diesel Performance, LLC Response

    03/12/2024

    Dear ******************,Please accept our sincere apologies for any inconvenience. XDP has a 30-day Satisfaction Guarantee and accepts returns for up to 30 days from the time of delivery. While our ************* did contact the manufacturer due to concerns about product workmanship, we are showing a member of our management team had since reached out and provided an RMA and return shipping label for the product to be returned to XDP. We hope this has resolved the issue for you, but if you have any questions or need further assistance, please do not hesitate to reach out to us. We appreciate your business and look forward to working with you again in the future.Sincerely,XDP

    Local BBB

    BBB Serving New Jersey

    BBB Reports On

    BBB reports on known marketplace practices.

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