Business ProfileforAmur Equipment Finance, Inc.

I have a loan agreement with Amur and on December 12 2023 I requested a deferment . I was granted my request and later docu sign documents were emailed to me and before signing the contract I wanted to get clarification on some details of my current loan as it stands so I reached out to Amur to find out my current balance. The loan balance I was given is more than what my calculations are to date so again I reached out to Amur to find out why I had such a HIGH remaining balance after paying into my loan for 18 months. I have emailed the broker that brokered this predatory deal (of course he has already received his cut and doesn't care), customer service, CFPB, the CEO, Client Relations for escalations and also the NE AG, and still no response nor resolution. At this point, I am feeling as though I have been taken advantage of with deceptive practices of insane "unknown fees" and I am stuck with a predatory loan where NO ONE has been able to explain to me ALL charges in full details, including the interest rate, hidden finance charges that can't be explained down to the dollar and cent, a full breakdown of all payments made, late fees, non-sufficient fees, etc. WHAT DO I DO??? DO I HIRE AN ATTORNEY TO RESOLVE THIS ISSUE??? I am simply asking for all financials, including hidden charges to be ACCURATELY DISCLOSED to me prior to me signing anything else.