Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Keyless Entry Remote, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforKeyless Entry Remote, Inc.

            Auto Accessories
            BBB accredited business

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/24/2014

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Our goal is to give our customers the quickest and easiest way to purchase a replacement key fob for their vehicle. Whether you lost, broke, or just need an extra set of car keys, we can help. We supply car keys, smart keys, flip keys, remote head keys, and more. We sell factory OEM keyless entry remote replacements for up to 80% off dealership prices and provide programming guidance for all keyless entry remotes.

            Products & Services

            This company provides sales of replacement factory and aftermarket keyless entry remotes and key fobs for locking vehicles and auto alarms. They also offer video tutorials and remote entry programming instructions.

            Business Details

            BBB File Opened:
            3/21/2014
            Years in Business:
            12
            Business Started:
            10/1/2011
            Business Incorporated:
            11/8/2011
            Accredited Since:
            7/24/2014
            Type of Entity:
            Corporation
            Business Management
            • Mr. J.J. Feregrino, President
            • Mrs. Amanda Hamilton, Manager
            Contact Information

            Principal

            • Mr. J.J. Feregrino, President

            Customer Contact

            • Mr. J.J. Feregrino, President
            • Mrs. Amanda Hamilton, Manager

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/27/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I placed order ******* with ***************************** on 11/5/23 for what was advertised only as "Nissan Altima OEM 4 Button Key Fob," with absolutely no mention whatsoever of the fact that they were used. The site emphasizes how wonderful "OEM quality" is, leading any reasonable person to assume they are new. I even checked the "FAQ" section of the site to make sure I wasn't missing anything, but there is no mention of there of the products being used. Confident that I had purchased brand new items, I did not inspect them before hiring a mobile locksmith to program them at a cost of $130. When he arrived, I took out the fobs and immediately noticed that they appeared used. The locksmith already drove to my home so I let him proceed with the programming, and he was unable to program one of the fobs. I called the company to ask if there was a mistake, and was told that they were in fact supposed to be used and that there was language to this effect on both the main page and the order page. The former claim is a flat out lie, and at first I couldn't find it on the order page either, but eventually saw that one must scroll down far beyond the order-placing button to eventually see tiny print that says something to the effect of "before you buy" which one must click to then open a menu that finally tells the truth...I can't confirm the exact language because right now even that section is now gone; one would be able to complete the order without ever seeing that they have been tricked. I will be returning the fobs and expect a full refund, but the phone representative refused to reimburse the cost of the locksmith. I see from previous BBB complaints that they will make an exception for those with similar issues who refuse to accept this kind of abuse. I demand the same reimbursement, or as an attorney (** *** *******) I will look into initiating a class-action lawsuit in addition to spreading the truth about this incredibly unethical company via social media.
            Read More

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Morgan A

            08/24/2023

            TOTAL SCAM -Sent me a used FOB instead of a new FOB like I ordered -Instructions for programming lead to a website that doesn't give instructions or allow you to plug in vehicle info -Since it was used, it was unprogrammable, even by the dealer

            Keyless Entry Remote, Inc. Response

            08/29/2023

            Hello, We do sell used OEM remotes. They are not brand new. We also clear out all prior programming so it can be programmed to your vehicle. I do have you down for a refund. We emailed you the prepaid shipping label for a return on 08/25/2023. Once we receive the remote back, I will be more than happy to issue you a full refund. Thank you!

            Local BBB

            BBB of Midwest Plains

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.