BBB Business Review

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This Business is not BBB Accredited

Account Assure

(855) 401-7681View Additional Phone NumbersPO Box 34888, OmahaNE 68134

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BBB Accreditation

Account Assure is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Account Assure's rating include:

  • 54 complaints filed against business
  • Failure to respond to 3 complaints filed against business.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • One complaint filed against business that was not resolved.

Customer Complaints SummaryRead complaint details

54 complaints closed with BBB in last 3 years | 17 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues7
Billing / Collection Issues25
Delivery Issues1
Guarantee / Warranty Issues3
Problems with Product / Service18
Total Closed Complaints 54

Additional Complaint Information

BBB files indicate that this business has a pattern of complaints concerning inaccurate charges on consumers statements. The business has not responded to the attempts from the BBB to address the pattern of complaints.

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Account Assure

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1 Customer Review

Additional Information

top
BBB file opened: 03/21/2007
Business Management
Principal: Ms. Pamela Austin (Complaint Contact)
Business Category

Credit Cards & Plans


Customer Review Rating plus BBB Rating Summary

Account Assure has received 2.3 out of 5 stars based on 1 Customer Review and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.