Businesses and organizations can manage their information technology (IT) services differently. Many have in-house departments with specialized IT employees who handle everything from technology support to cybersecurity systems. Other organizations choose to hire a third-party vendor to manage their IT services.

There are several things to consider when determining the best route for your business. What does your budget look like? Does your physical office space (if you have one) have enough room to hire extra staff, and would you need someone onsite? Depending on your business and the industry you’re in, what level of IT services will you require? Are there specific IT solutions you want assistance with, like cybersecurity or simply improving your systems?

After considering your needs, if you’ve decided to hire a managed IT service provider for your business, determine what services you want your vendor to provide. IT service companies can offer physical technology, like computers, laptops, servers, and more.

They can also offer cybersecurity systems and help develop a plan for restoring your system in case of a ransomware attack, a data breach, a hack, or something similar. The vendor may also be able to provide your staff with cybersecurity training to ensure your business is secure on all fronts.

These professionals can also be on standby to offer help desk support when simple questions arise, or problems arise with printers or other programs installed on your systems. If any equipment needs repairs, they can support you and your staff.

Your IT service provider can also serve as a consultant and guide you on how to stay up-to-date so your business is the most efficient and secure regarding technology.

Ask your network for references to help you find an information technology services provider for your business. Reach out to other companies of the same size and industry as your business and ask how they manage their IT. If possible, get references for the vendors they work with.

Once you have a few IT service providers’ names, search for them online to understand their reputation. Check out their website and look for customer reviews on multiple sites, including BBB.org.

It’s a good idea to consult with a few service providers before you sign a contract with an IT vendor. During these consultations, ask about costs, what services they provide, how your staff can contact the IT professionals when problems arise, how they can keep your company secure, and more.

And, to ensure you’re working with a trusted provider, look for the BBB Seal – it’s The Sign of a Better Business! BBB Accredited Businesses adhere to the BBB’s Standards for Trust. Choosing an IT provider you can trust is one of the most important business decisions you can make. Finding a reputable vendor is essential because they will have access to your business’s confidential information that is saved on your servers and computers.

For more information on technology and your business, visit BBB’s Business Technology HQ. Check out BBB’s list of business cybersecurity resources.