Here are some of the types of places you may consider when you need car repair near you (make sure you read your car warranty to see if it requires certain work to be done at the dealership):

National chains: There are national chains where you can get your car repaired. These options probably have the greatest name recognition and, therefore, often inspire trust. You may want to check if they are a national chain overseen by a central headquarters or a network of independently owned franchises. This can affect the consistency of the work and experience at the location near you.

Dealerships: Many dealerships (both new and used) also offer repair services. If you had a good experience buying your car at a dealership, it can make sense to go there as your first choice location for getting your car fixed. Going to a dealership for a specific brand will also mean you are turning to mechanics who are factory-trained and experienced with your specific make of car. 

General auto shops: Sometimes you’ll be best served by finding a local mechanic at an auto shop near you who is a general expert. When you find one you like, you can build a relationship with them over time. You’ll get to trust them and be able to turn to them when you’re not sure what is wrong or what has to be done. 

Specialty shops: Some options, like tire shops or brake shops, focus on a particular part of the car. While you may feel like a specialist is the best option because they are the most experienced with flat tires or faulty brakes, if you go to specialty shops, you have to find a new repair shop for every type of issue you have.

Have more car-related questions? Visit BBB’s Auto page.

Find auto maintenance near you.

 

For more information

Visit BBB's auto HQ.

Check out BBB's consumer HQ for more consumer tips and news.