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          Find a Location

          iTrip has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • iTrip

              On File with the BBB Franklin, TN 37064

              BBB Accredited Business

            • iTrip

              1018 17th Ave S Ste 1 Nashville, TN 37212-2218

              BBB Accredited Business

            Business ProfileiTrip

            Vacation Rentals
            Multi Location Business
            BBB accredited business

            Contact Information

            On File with the BBB

            Franklin, TN 37064

            Get Directions
            Visit Website
            (888) 694-8747

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/28/2012

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers vacation rental management services.

            Products & Services

            This company offers vacation rental management services.

            Business Details

            This is a multi-location business.

            Find a Location

            iTrip has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • iTrip

                On File with the BBB Franklin, TN 37064

                BBB Accredited Business

              • iTrip

                1018 17th Ave S Ste 1 Nashville, TN 37212-2218

                BBB Accredited Business
              Location of This Business
              On File with the BBB, Franklin, TN 37064
              BBB File Opened:
              7/12/2010
              Years in Business:
              16
              Business Started:
              1/1/2008
              Business Incorporated:
              6/2/2015
              Accredited Since:
              6/28/2012
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Steve Caron, Chief Operating Officer
              • Mr. Scott Rice, Vice President of Operations
              Contact Information

              Principal

              • Mr. Steve Caron, Chief Operating Officer

              Customer Contact

              • Mr. Steve Presley, Partner
              • Mr. Thomas Bissmeyer, Partner
              • Mr. Steve Caron, Chief Operating Officer
              • Mr. Scott Rice, Vice President of Operations
              Read More Business Details and See Alerts

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/16/2023

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I booked a condo rental with ITrip on 12/30/2022 for a condo at Cada Del Mar for the dates of April *****th 2023. I opened my email they sent me on 2/27/2023 that the condo would not be ready to no fault of my own! They are charging me 100,00 for the cancellation fee where I did nothing wrong so why am I being punished now I cant get another condo without paying an exorbitant price since it is 1 month before I have my vacation. Why must I fork over for insurance so I can then get my money if they are the ones who cancelled! This is a scam, switch and bait on how to get clients to force us to get up sales then a condo owner can cancel your vacation plus pocket our money! Easy way to get the condos renovated by potential clients. The Insurance is for issues I or my family may have and not being able to make the trip. How much money are they scamming people for this so they can pocket our money for free! I want my whole amount of my deposit back and want a resolution. They state no more contact regarding this fiasco?
              Read More
              Read 10 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Julie C

              12/13/2023

              I wish I could give a 0 star review. My family rented a house in Florida through ITrip months ago. It was fully paid, as was the rest of our very expensive ****** vacation. The owner of the house sold the home so ITrip canceled our listing 2 weeks before Christmas. No new accommodations, no financial acknowledgment that this will cost us thousands of extra dollars now. 2 weeks before Christmas we have to find a house big enough for 10 people, and they say they will send us a check for our money back. So now not only do we have to find new accommodations, we have to wait over a week to get the check, deposit it, and have it clear the bank before we can do that. They also haven’t said how much they are refunding, if I will get the pet screening fee back, or anything except basically sorry not our problem. Stay far away from this company.

              Local BBB

              BBB of Middle Tennessee

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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