Business ProfileforGround Up Foundation Repair

Can not recommend GUF due to poor customer relations and a careless and almost reckless attitude about work methods and practices. GUF made an unnecessary mess of a slope behind my house. A mess that will cost me over $6000.00 to repair. Ground Up Foundation (GUF) will not hesitate to trash your property (see photos) in order to get in and out asap with the $$,$$$.$$. Previous to the work-start, GUF and I agreed on a certain path that the heavy machinery would use in order to minimize any damage to the property and we also agreed that all the leftover soil would be placed in front of the house, where I wanted it. The first day went as planned and all the equipment was using the path that was agreed upon. Unfortunately, GUF was not aware of the weather forecast and some big sections of they're work caved in due to heavy rain. After this setback the number of workers doubled and it seemed like the A Team had arrived to help clean up the mess. Without any word to me, GUF excavated the hillside behind the house as shown in the picture below. This was done to create a shorter path from the gravel trucks to the work area and to allow GUF to finish it's work faster. GUF let me know that "I" now needed a retaining wall to stabilize the hillside mess that GUF decided to make. I asked how much and received a GUF bid for $12,000. By the way, GUF had already dug up an existing retaining wall which was just railroad ties and only 18" high. Over the following months the hillside developed a huge crack and began to shift so I installed a 3 foot concrete retaining wall at a cost of $5,000. I complained about the slope creeping to GUF and they agreed to come out and regrade the area.... I'm still waiting for this repair. After almost 2 years of haggling with GUF, the hillside behind my house has not recovered from the unapproved excavation that GUF decided to do. The retaining they recommended has also not prevented further slope creep.