BBB Accredited Business Profile

American Addiction Centers, Inc.

American Addiction Centers, Inc.

American Addiction Centers, Inc.

10 years in business
Headquarters
200 Powell Place
Brentwood, TN 37027-7514
BBB File Opened: 02/07/2013
Business Started: 02/27/2007
Business Incorporated: 02/27/2007 in NV
Type of Entity
Corporation
Business Management
  • Mr. Michael T. Cartwright, CEO
Business Category
  • Drug Abuse Information
  • Alcoholism Information
  • Rehabilitation

Products & Services
Adult Addiction Treatment Program Dual Diagnosis Treatment Curriculum Systemic Family Intervention Program Drug Recovery - Aftercare Firefighter recovery needs Law Enforcement recovery needs
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business

A

Additional Information

This company recommends consumers contact the AAC Integrity Line at 855-355-2079 or email americanaddictioncenters.ethicspont.com to resolve any concerns prior to filing a complaint with BBB. BBB suggests consumers allow 48 hours, excluding weekend and holidays to resolve any concerns prior to filing a complaint with BBB.

Government Action

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On October 21, 2016, American Addiction Centers, Inc. (AAC) formerly known as Forterus, Inc. resolved an injunction through a stipulated settlement which dismissed charges from an incident in 2010 at a former licensed facility operated by ABTTC, Inc. (a... Read More

Overview

American Addiction Centers offers addiction treatment services by addressing each client as a whole person. They take into consideration factors such as lifestyle, environment, health, and co-occurring mental health disorders that may play a part into one's addiction involving drugs and alcohol.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for American Addiction Centers, Inc. include:

  • Government action(s) against business.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

American Addiction Centers, Inc.

American Addiction Centers, Inc.

BBB ACCREDITATION SINCE 08/18/2017

Customer Review Rating:

100%

Composite Score: