This Business Is Not BBB Accredited

CarMax, Inc.

CarMax, Inc.

(615) 269-3703

CarMax, Inc.

61 years in business
2501 Powell Avenue
Nashville, TN 37204
Additional Phone Numbers
  • (804) 346-2277
  • (615) 855-2202
  • (888) 922-7629
  • (615) 807-7935
BBB File Opened: 08/09/1999
Business Started: 01/01/1956
Business Started Locally: 08/01/1999
Business Incorporated: 03/31/1999 in VA
Type of Entity
Business Management
  • Mr. Tom Folliard, President/CEO
Contact Information
  • Principal: Mr. Tom Folliard, President/CEO
  • Ms. Angela, Admin
  • Ms. Diane Cafritz, Legal Counsel
  • Mr. Darren Fitzsimons, General Manager
  • Mr. Brian Fox
  • Ms. Michelle Stone, Paralegal - Corp Contact
  • Ms. Lisa Van Riper, Assistant VP, Public Affairs
  • Ms. Audrey Wilkins, Paralegal

Business Category
  • Auto Dealers - Used Cars
Additional Information
  • This company is headquartered at 11050 West Broad St., Glen Allen, Va 23060.
Products & Services
According to information supplied by the company, it offers the sale of used automobiles.
Alternate Business Names
  • CarMax Superstores
  • CarMax


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because complaints against it are handled by another BBB.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

CarMax, Inc.