Business ProfileforBayport Roofing & Siding, LLC

The roof of my house was replaced by Bayport in the fall of 2023, due to storm damage from a previous year. On October 25, 2023 I identified a leak in my basement from recent rainfall and I traced it to a wall running from the roof directly to the basement, I called the Bayport contractor to explain the issue who promptly visited my home and ran an Infared camera, he identified the leak to be come from the corner of the roof from a missing corner flashing not inserted at the date of the new roof installation. On October 26,2023 the contractor who replaced the roof visited the home to install the missing flashing. The water leak caused damage to the sheet rock, trim and flooring leading it mold. I was provided the phone number of a manger by the name of **** from Bayport for them to provide me a solution for the rest of the damage inside of my home. Her solution was to reimburse me the rug ruined by water damage and has not responded to any other messaging besides being concerned about the second half of the payment from insurance for the replacement of the roof from the fall. In early December a contractor visited our home and evaluated the internal damage who asked if I had the materials to make the repairs in which I replied no to, he left my home and never returned. After multiple attempts to receive an answer after this interaction on when the repairs for the internal damage would occur via text and phone calls with no answer or response on 12/26/23, I received a text message from **** accusing me of not letting contractors into my home to estimate the damage. This is an untrue statement as no other contractor has visited my home besides the interaction in early December. My text message reply to **** was requesting the date and time the contractor visited my home to be able to look at the exterior camera footage and verify. I would like the repairs to be made as it has posed as a health issue with the damage molding to myself and young children.