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Find a Location

Walser Buick GMC Bloomington has 1 locations, listed below.

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    Business ProfileforWalser Buick GMC Bloomington

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/2/1988

    Years in Business: 57

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Walser Buick, Pontiac, GMC offers sales, service, and parts of new and used vehicles.

    Business Details

    Location of This Business
    4601 American Blvd W, Bloomington, MN 55437-1124
    BBB File Opened:
    2/1/1978
    Years in Business:
    57
    Business Started:
    1/1/1967
    Business Started Locally:
    1/1/1967
    Accredited Since:
    2/2/1988
    Business Management
    • Paul Walser, CEO
    • Andrew Walser, President
    • Katie Loija, Owner/Manager
    Contact Information

    Principal

    • Andrew Walser, President
    • Katie Loija, Owner/Manager
    Additional Contact Information

    Fax Numbers

    • (952) 929-5252
      Primary Fax
    • (952) 345-9099
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    brian n

    1 star

    01/17/2024

    We brought in a 2011 Buick Enclave for a timing belt issue. We were charged $6100 and the vehicle has the same issue. Brought it to our regular mechanic, we were told it appears the costs of parts were within $20 of what they would have charged, but that Walser double charged us for labor on the invoice (according to book). After telling Walser we were going to have someone else look at it, no response to text or voicemail. Walser had our vehicle for over two weeks.

    Walser Buick GMC Bloomington Response

    06/27/2024

    Dear *****, 

    Thank you for bringing this to our attention. We sincerely regret that your experience did not meet your expectations. We strive to provide transparent and fair service, and your feedback is invaluable in helping us improve. Please contact our General Manager *********************** at ******************************* so we can ensure we've resolved this issue and achieved an resolution. We appreciate your patience and hope to regain your trust.

    Local BBB

    BBB of Minnesota and North Dakota

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