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Find a Location

USA Foxx & Furs, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforUSA Foxx & Furs, Inc.

    Wholesale Fur

    At-a-glance

    Customer Reviews

    2.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    According to the information provided by USA Foxx & Furs, this company offers fur coats, hats, leather also manufacturer and sales.

    Business Details

    Location of This Business
    29 W Superior St, Duluth, MN 55802-2029
    BBB File Opened:
    4/1/1993
    Years in Business:
    35
    Business Started:
    11/22/1988
    Business Started Locally:
    11/22/1988
    Business Incorporated:
    11/22/1988
    Type of Entity:
    Corporation
    Business Management
    • Adam Robarge, Owner
    Contact Information

    Principal

    • Adam Robarge, Owner

    Customer Contact

    • Adam Robarge, Owner
    Additional Contact Information

    Fax Numbers

    • (218) 727-4861
      Primary Fax

    Phone Numbers

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I provided ***************** 17 beaver hides total and 2 fox hides to be tanned. The first order was in 2020 which contained 7 beaver hides and 1 fox hide. Originally they were suppose to make me some pillows but after 2 years I canceled the order as they were taking way to long. Unfortunately in 2021 I sent them 10 more beaver hides and another fox to be tanned. I still have not received anything from them. I have spoken to the owner, ****** at least a dozen times, a shipping clerk named *** 3 times and a female named "****". I received promises of dates when they would be shipped out and I have not received anything. Every time I call I get the exact same response almost verbatim, as if they are reading it off a que card. I have over $500 invested in skinning/fletching and shipping on these orders. I either want reimbursed my money or my order completed. I see from customer complaints that they do this to everyone. How do they remain in business?????
    Read More

    Customer Reviews

    7 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Josh M

    1 star

    04/10/2024

    2 1/2 years to get my hides back. I sent in two beaver, one otter, and an adult deer hide with a really cool white spot on its ****. Hides were pretty cut up but repaired. The deer hide came back a shredded fawn somehow. Never again will I use **************.

    USA Foxx & Furs, Inc. Response

    04/17/2024

    ******** would like to look into this issue. This customer name *************************** with a zip code of ***** or an email of *********************** does not exist under our database to look up. Please provide order number or invoice number so we can look into this matter. Thank you.

    Local BBB

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