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Find a Location

Acme Tools has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Acme Tools

      1705 13th Ave N Grand Forks, ND 58203-2321

      BBB Accredited Business
    • Acme Tools

      1101 N Washington St Grand Forks, ND 58203-0734

      BBB Accredited Business
    • Acme Tools

      1943 Blairs Ferry Rd NE Cedar Rapids, IA 52402-5811

    • Acme Tools

      629 SW 9th St Des Moines, IA 50309-4513

    • Acme Tools

      2025 30th St NW Bemidji, MN 56601-6355

      BBB Accredited Business

    Business ProfileforAcme Tools

    Contractors Equipment
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.93/5stars

    Average of 58 Customer Reviews

    Customer Complaints

    32 complaints closed in last 3 years

    16 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/31/2011

    Years in Business: 75

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Retailer of contractor, woodworker and do it yourself equipment. They also sell, repair and rent electric tools.

    Business Details

    This is a multi-location business.

    Find a Location

    Acme Tools has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Acme Tools

        1705 13th Ave N Grand Forks, ND 58203-2321

        BBB Accredited Business
      • Acme Tools

        1101 N Washington St Grand Forks, ND 58203-0734

        BBB Accredited Business
      • Acme Tools

        1943 Blairs Ferry Rd NE Cedar Rapids, IA 52402-5811

      • Acme Tools

        629 SW 9th St Des Moines, IA 50309-4513

      • Acme Tools

        2025 30th St NW Bemidji, MN 56601-6355

        BBB Accredited Business
      Headquarters
      1705 13th Ave N, Grand Forks, ND 58203-2321
      BBB File Opened:
      5/19/1998
      Years in Business:
      75
      Business Started:
      8/4/1948
      Business Started Locally:
      8/4/1961
      Business Incorporated:
      8/4/1961
      Accredited Since:
      8/31/2011
      Type of Entity:
      Corporation
      Business Management
      • Steve Kuhlman, President
      • Bob Feeley, Regional Manager
      • Tim Koski, Customer Service Manager
      Contact Information

      Principal

      • Bob Feeley, Regional Manager
      • Tim Koski, Customer Service Manager

      Customer Contact

      • Bob Feeley, Regional Manager
      • Tim Koski, Customer Service Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      32 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/01/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      Having order ******** and having a return with this order, return tracking ************ But the return has been stuck for long time so i contact with ***** for help ***** told me i need ask for label owner (acme ) FILL a investgation But i contact with ACME, they told me just start the dispute and ask me to fill investgation Even i told them, i cannot fill investgation because i am not label owner they do not care keep saying to fill investgation by yourself or just dispute. And i ask them have u guys reach out to *****, they tell me ***** will not open investgation after 7 day for no ************* ON THEIR SUPERVISOR **** Then i call ****** they told me ACME that supervisor **** is lying. The l;**** Owner can open investgation any time within 90 days what a joke business and customer service, even a supervisor is lying to customer what customer ser
      Read More

      Customer Reviews

      58 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Chris I

      1 star

      12/26/2023

      I made a order on 11/27 no word until I called 3 weeks later they said sorry one of the items was back ordered but it was past the date the email said it would be in. Got my package finally but was missing the free starter kit that came with my m12 radio I bought callled today and the First Lady was super nasty with me and pretty much said tuff luck because I added a promo code that popped up while I was checking out that it takes all other promo offers off and she said good bye. I called back talked to a nicer lady this time but still told me Im not going to get my starter kit in a nicer way so now I’m out 100$ and got no battery for my radio very disappointed and will never do business with them again. I will also be contacting Milwaukee and letting them know that they are not doing there promotions as advertised

      Local BBB

      BBB of Minnesota and North Dakota

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