Business ProfileforFirst Horizon

I have been attempting to collect funds from closing my account with this bank. They give me one excuse after another for not refunding my funds. 1/26/24 - filled out online form asking how to close account from out of state. Awaiting a response.They responded to call in. 2/6/24 - called in a spoke with ***. She was able to close the account and a check will be mailed in 7-10 business days. 2/20/24 - VERIFIED ONLINE IT SAYS CLOSED ACCOUNT. NOW JUST WAITING FOR CHECK ****** 3/14/24 - STILL NO CHECK 3/21/24 - called 800 number and they sent check to Michigan home address. They said they can not re-issue a check for 90 days. They then said that to get a new check I would have to go to a branch in person. I objected to this as we can not go in person, and someone should be calling me within 2 days.4/1/24 - they called me and will issue another check after 90 days. They are mailing us a form to fill out and mail back. Once they get that - when 90 days hit, they will send out a new check.4/12/24 - got document to fill out and email back.4/16/25 - got a phone call and they need the document notarized. They will not re-issue a check to me unless I go in person or send them this document notarized and original. I live on a remote island with limited services. I can not go into a branch as they do not do business in my state. I can not easily get off the island to get a document notarized - this will take me at least 6 weeks. I have explained these circumstances to them several times. At this point, I feel they are giving me the run around with not issuing my funds that were in my bank. This fiasco doesn't even seem worth it. Last person I spoke with was *************************