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Find a Location

Fit For Women Gym has 1 locations, listed below.

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    Business ProfileforFit For Women Gym

    Health Club

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10039 Whalley Blvd, Surrey, BC V3T 4G1
    BBB File Opened:
    23/1/1998
    Years in Business:
    27
    Business Started:
    1/1/1997
    Type of Entity:
    Corporation
    Business Management
    • Tanya Taylor, Office Manager
    Contact Information

    Principal

    • Tanya Taylor, Office Manager

    Customer Contact

    • Tanya Taylor, Office Manager
    Additional Contact Information

    Fax Numbers

    • (604) 581-5810
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    13/12/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I was referred by a very good friend who gave me a 1 week pass. *** ** ***** * **** ****** ****** ** *** *** ** * **** *** **** ***. Within that intial free week Dadniet C******* (a fitness instructor) booked me for a consultation and asked me to sign up. I insisted I would only sign a month to month contract. I remember asking her because I had problems in the past with long contracts and I didnt want one. She promised it was monthly only. So I signed up. But within a month or so, I couldn't go to that gym because my work location changed. I do not live in Surrey actually. So I contacted Danni (her nickname i think). She told me I had to pay for 6 months out of a 24 month contract! Iprotested but in the end I did pay it because I didn't want to make trouble for my friend. Danni also had to talk to her boss. She got an approval to cancel it if I paid the 6 months charge. reluctantly agreed. Danni called me on my cell phone to confirm it was cancelled. She told meit was very hard for her to get the approval. Yesterday, Dec. 9th, 2021 I get an urgent voicemail from Lilli in accounts. I saved the voicemail. She states she tried my credit card but it could not process because it's inactive (luckily I actually did cancel my credit card after dealing with Fit for Women because i didn'ttrust them). Lilli stated my contract is at renewal now (24 months) and she needed me to call her back to make a monthly payment. I called back right away yesterday and spoke to someone who says they will get back to me. Nobody called. Today I called and spoke to the owner, Sunita S***** ******* ***** or Sunita R****** ******** ****** Anyway she says now that I owe her for the past 18 months and she's going to send it to collections. This is absolutely ridiculous. If I did actually owe for the last 18 months they would have called me 17 months ago dont you think? Unbelievable. * ******* ***** ****** ******** **** *** ** *** ******* *** *********** ***** ********* ******** **********
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving Mainland British Columbia

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