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          Westcoast Floors has 1 locations, listed below.

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            Business ProfileWestcoast Floors

            Floor Coverings

            Contact Information

            108 110 7728 128 St

            Surrey, BC V3W 1L3

            Visit Website
            Email this Business
            (604) 598-3993

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            108 110 7728 128 St, Surrey, BC V3W 1L3
            Email this Business
            BBB File Opened:
            28/3/2008
            Years in Business:
            17
            Business Started:
            3/1/2007
            Business Incorporated:
            3/1/2007
            Alternate Business Name
            • S & S Westcoast Floors and Floors Ltd.
            Business Management
            • Surinder Khanijon, President/Director
            • Gavrav Khanijon, Director
            Contact Information

            Principal

            • Surinder Khanijon, President/Director

            Customer Contact

            • Surinder Khanijon, President/Director
            Additional Contact Information

            Fax Numbers

            • (604) 598-3994
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            08/12/2022

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            On November 19, 2022 I went to Westcoast Floors with my son to place an order for PVC/SPC wood floors and tiles, and we settled on a price and delivery for Monday, November 21. However, after a second thought about the PVC/SPC wood flooring (i.e. health concerns after installation) I decided not to proceed, so I called Westcoast Floors and left a message. On Monday just the tiles were delivered, but there was no PVC/SPC wood floor, so I thought this was all settled. When I went back to Westcoast Floors the following day to have the invoice adjusted to refund me for the PVC/SPC wood flooring, but I was surprised there was a $250 restocking fee I was responsible for. I should not be charged a restocking fee if the item was not even delivered to me in the first place. I asked one of the salesman about this and they said this fee was related to a credit card transaction and I should contact my credit card company, which makes no sense. I would like to have this fee waived and refunded to me.

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Sukh S

            24/02/2022

            Very disappointed with west coast floors (Gaurav) , went to their store with a sample to order a moulding piece , as I purchased the flooring from this place . I didn’t like their price , so when leaving This guy Gaurav stood in front of me n saying u cannot take this sample piece with u as u r not buying the product . Well ,he never gave me this sample piece for moulding . Still I left that sample piece nicely n left for his satisfaction. What a rude behaviour to a customer , WOW . Disgusting customer service . Never recommend this place again to anyone .

            Local BBB

            BBB serving Mainland British Columbia

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