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Find a Location

Coast Capital Savings Credit Union has 35 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Coast Capital Savings Credit Union

      800 9900 King George Blvd Surrey, BC V3T 0K7

      BBB Accredited Business
    • Coast Capital Savings Credit Union

      4145 200 St Langley, BC V3A 1K8

      BBB Accredited Business
    • Coast Capital Savings Credit Union

      11911 Cambie Rd Richmond, BC V6X 1L6

      BBB Accredited Business
    • Coast Capital Savings Credit Union

      101 18737 Fraser Hwy Surrey, BC V3S 8E7

      BBB Accredited Business
    • Coast Capital Savings Credit Union

      2611 Clearbrook Rd Abbotsford, BC V2T 2Y6

      BBB Accredited Business

    Business ProfileforCoast Capital Savings Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.47/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 22/7/2005

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Coast Capital Savings Credit Union has 35 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Coast Capital Savings Credit Union

        800 9900 King George Blvd Surrey, BC V3T 0K7

        BBB Accredited Business
      • Coast Capital Savings Credit Union

        4145 200 St Langley, BC V3A 1K8

        BBB Accredited Business
      • Coast Capital Savings Credit Union

        11911 Cambie Rd Richmond, BC V6X 1L6

        BBB Accredited Business
      • Coast Capital Savings Credit Union

        101 18737 Fraser Hwy Surrey, BC V3S 8E7

        BBB Accredited Business
      • Coast Capital Savings Credit Union

        2611 Clearbrook Rd Abbotsford, BC V2T 2Y6

        BBB Accredited Business
      Location of This Business
      800 9900 King George Blvd, Surrey, BC V3T 0K7
      BBB File Opened:
      23/2/1997
      Years in Business:
      27
      Business Started:
      23/2/1997
      Business Started Locally:
      1/1/2000
      Business Incorporated:
      1/1/2000
      Accredited Since:
      22/7/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Coast Capital Savings
      • Coast Capital Equipment Finance Ltd.
      Business Management
      • Frank Leonard, Director
      • Mary Jordon, Director
      • Mr. Robin Chakrabarti, Director
      • Bob Armstrong, Director
      • David Gaskin, Director
      • James Case, Director
      • Donald Coulter, Director
      • Wayne Berg, Director
      • Amanda Ricci, Compliance Manager
      • Mike Baird, Director of Compliance
      • Wendy Ross, Manager of Client Relations
      Contact Information

      Customer Contact

      • Wendy Ross, Manager of Client Relations
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      19/09/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We submitted a mortgage application on 7th June 2023 to Coast Capital Savings (***) via *******************. I had a mortgage with *** at the time and was looking to blend and extend. Our mortgage completion date was the 5th September 2023. At the time of submission, application ************ were around 15 working days. After chasing *** for weeks we eventually got a response on the 15th August 2023 (47 working days later), we qualified for the mortgage and the numbers were great. We had 3 weeks to get this mortgage completed, unfortunately there was no further action from *** to get this mortgage completed and we were forced to pay the penalty fee and move to another mortgage provider at a worse rate. We are still waiting to hear the status of our application today (18th September 2023). We our out of pocket for the *** penalty fee and now paying thousands more for the worse mortgage rate. *** should rectify the issue by processing the application and refunding the *** penalty fee. There was more than enough time to complete this mortgage application, we had everything ready to go and *** was unable to get this done.
      Read More

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      John W

      1 star

      23/02/2024

      My experience lately indicates that Coast Capital Savings staff have very little concern for issues raised by members. Senior Management has a Bunker Mentality and have created a second ****** Wall between thenselves and the membership. A true Isolationish Code of Conduct.Management have demonstrated a well defined Past the Buck approach to addressing issues raised by members.Time for me to put my money elsewhere.

      Local BBB

      BBB serving Mainland British Columbia

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