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Business Profile

Furniture Stores

Watson's

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Stores.

Visit Website(502) 267-2333Email BusinessWrite a Review

About

Overview

Watson's

3401 Ruckriegel Pkwy

Louisville, KY 40299-3767

View Service Area
See Hours
Operating Hours
10:00 AM - 8:00 PM
10:00 AM - 8:00 PM
10:00 AM - 8:00 PM
10:00 AM - 8:00 PM
10:00 AM - 8:00 PM
10:00 AM - 6:00 PM
12:00 PM - 6:00 PM

Find a Location

Watson's has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Watson's

      3401 Ruckriegel Pkwy Louisville, KY 40299-3767

    • Watson's

      4111 N Dixie Hwy Elizabethtown, KY 42701-8676

    • Watson's

      730 E Lewis and Clark Pkwy Clarksville, IN 47129-2210

    BBB Accreditation & Rating

    Watson's is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Rating

    A+

    Reasons for rating

    • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
    More InformationHow are BBB ratings calculated?

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    About This Business

    Casual Furniture - Outdoor, Swimming Pools, Swimming Pool Accessories, Fireplaces, Outdoor Living, Billiards, Barstools, Bars, Home Theater, Sectionals, Sofas, Spa/Hot Tubs and Play Gyms.


    Years in Business: 35

    Products and Services

    Pools, Spas, Outdoor Furniture, Furniture, Rugs, Pool Chemicals, Pool Accessories, Hot Tubs, Fireplace - gas, electric, wood stoves, Pool & Billiard Tables, Game & Poker Tables, Ping Pong/ Foosball Tables, Arcade Game Machines, Home Theatres, Above Ground Pools, Air Hockey, Arcade Games, Bars and Barstools, Bench Style Spas, Dining and Kitchen, Electric Fireplaces, Foosball Tables, Gas Fireplaces, Gas Logs, Glass Doors, Grills, Home Office, Home Theater Seating, Living Room Furniture, Lounge Style Spas, Outdoor and Patio Furniture, Patio Umbrellas, Ping Pong Tables, Plug-n-Play Spas, Poker and Game Tables, Pool and Billiards Tables, Pool Supplies, Saunas and Steam Rooms, Semi-Inground Pools, Shuffleboards, Spa and Hot Tubs, Swim Spas

    Business Details

    Local BBB:
    BBB serving Greater Kentucky and South Central Indiana
    BBB File Opened:
    7/31/1991
    Business Started:
    12/1/1990
    Business Started Locally:
    12/1/1990
    Date of New Ownership:
    5/2/2001
    Business Incorporated:
    5/2/2001
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Names:
    Watson's Accessory Outlet, Etown
    Business Management:
    Mr. Dwayne Hunt, Owner/Member

    Additional Contact Information

    Principal Contacts
    Mr. Dwayne Hunt, Owner/Member
    Customer Contacts
    Customer Service
    Fax numbers
    Other Fax: (502) 267-5065
    Additional Phone Numbers
    Other Phone: (812) 288-9777
    Other Phone: (270) 360-0774
    Other Phone: (513) 326-1100
    Additional Email Addresses
    Primary: Email this Business
    Complaint: Email this Business
    Inquiry: Email this Business
    Sales: Email this Business
    Additional Websites
    yellowpages.com/louisvill...
    Social Media

    Additional Information

    Payment methods
    • American Express
    • Cash
    • Check
    • Debit Card
    • Discover
    • MasterCard
    • Visa
    • Credit Card
    Refund and Exchange Policy
    Our Refund Policy
    If you are not fully satisfied, Watson's will cheerfully refund any deposit and full purchase price* on most unused and unopened merchandise purchased in-store or from Watsons.com within 30 days of purchase.
    Your receipt must accompany any return. "As is" or special order merchandise is non-returnable.
    For online returns, please see details below. For in-store returns, please visit your local Watson’s. Customers will receive a refund on their original form of purchases, within 5-7 business days. If you paid by check or if the amount of refund is in excess of $100 you will receive your refund by mail in approximately 10 days. For online returns, after receipt of and inspection of returned merchandise, the customer will receive a refund on their original form of purchase within 5-7 business days.
    Request a Return for Online Purchases
    To return an online purchase:
    Submit an “Online Order Return Request” by visiting www.watsons.com/online-returns.
    Upon receipt of your request, a member of the Watson’s customer service team will contact you to confirm your submission was received and to assist with any questions.
    Once you've received approval from a Watson's representative, return all orders in their original packaging, including instructions, to:
    Watson’s
    Attention: Online Order Returns (Order #xxxxxxx)
    2875 E. Sharon Road 
    Cincinnati, OH 45241
    Customers may use the carrier of their choice for any returns. We highly recommend customers ship all items via a trackable method and include appropriate insurance coverage based on the value of the item(s).
    Note: All costs affiliated with return shipping and insurance are the sole responsibility of the customer. Watson’s will not be responsible for lost or damaged items sent back for return.
    *All returned products (with the exception of pool and spa chemicals or accessories) are subject to a 15% restocking fee upon inspection. The customer is responsible for all shipping costs.
    If you need further assistance, please contact us.
    Business Categories
    Furniture Stores

    Latest Reviews

    • Taylor R

      "*TRULY ZERO STARS* I’ve never experienced a business that is so careless of their lack of communication and whether or not their customers are satisfied until now. I’ve been trying to get my hot tub fixed since February and Watsons would rather play the blame game with my electrician instead of sending an experienced technician out to figure out what’s wrong with the hot tub." ... Read full review

    • John R

      "BUYER BEWARE!" ... Read full review

    • Arika B

      "The salesperson was not knowledgeable about pools at all. Promised once we paid it full in cash we would be set up by Memorial Day." ... Read full review

    View all Reviews

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