BBB Accredited Business Profile

Yum! Brands, Inc.

Yum! Brands, Inc.

(502) 874-1000

Yum! Brands, Inc.

19 years in business
Headquarters

1441 Gardiner Lane
Louisville, KY 40213

BBB File Opened: 6/11/1998
Business Started: 7/01/1997
Type of Entity
Corporation
Business Management
  • Mr. Ted Knopf, SVP Finance/Controller
  • Ms. Bonnie Warschauer, Director, KFC Public Relations
  • Mr. David Novak, Chairman, CEO & President
  • Ms. Laura Melillo Barnum, Vice President Communications Public Relations
Contact Information
  • Mr. Ted Knopf, SVP Finance/Controller
  • Ms. Bonnie Warschauer, Director, KFC Public Relations
  • Principal: Mr. David Novak, Chairman, CEO & President
  • Ms. Laura Melillo Barnum, Vice President Communications Public Relations
Business Category
  • Restaurant Management
  • Franchising
  • Food & Beverage Services
  • Foods - Carry Out
  • Grocers - Retail

Additional Information
  • CONSUMER ALERT CONSUMER ALERT  ONLINE SURVEY GIFT CARD SCAM.... KFC AND YUM! BRANDS ARE NOT INVOLVED IN ANY WAY WITH THIS ACTIVITY 

    BBB Louisville has been advised of the following misuse of the KFC name and brand:  Consumers have reported that someone claiming to be from Kentucky Fried Chicken (KFC) contacted them with an e-mail stating that if they completed a survey KFC- would send them a$100 dollar gift card. This involved a lengthy survey of about 30 questions with the first 4 questions being KFC related items. The next 20 to 30 questions were about different items and companies.Each group of 4 to 5 questions required entry of an e-mail address and a home address and phone #'s.  KFC logo and copyright symbols were displayed on the screen. Following the surveys the consumers have been contacted by telemarketers from the various different companies for whom they filled out the surveys.  

    KFC AND YUM! BRANDS ARE NOT INVOLVED IN ANY WAY WITH THIS ACTIVITY

    If you are contacted by email regarding this survey please notify the FBI at www.ic3.gov The BBB of Louisville will accept your complaint for tracking purposes but will not process it with KFC or YUM! Brands as they have no involvement with this activity. Please read the following statement from YUM! to BBB Louisville:

    "This is not a KFC sponsored survey nor have we given them the rights to use our logos in the survey that was e-mailed out....  Our legal team is aware of this……. I believe they have sent this address an e-mail that has asked them to stop send surveys with KFC logo.  The e-mail is not from KFC, one customer stated the e-mail that is comes from is freechickensurvey@arlissnovemarticulate7372.info, which is not one of our vendors or internal surveys”.

Alternate Business Names
  • Yum Brands Fulfillment Services

A+

Overview


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BBB reports on known significant government actions involving the business's marketplace conduct.

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Yum! Brands, Inc.

Yum! Brands, Inc.

BBB ACCREDITED SINCE 7/23/2009

Customer Review Rating:

Positive
0%
Neutral
0%
Negative
100%

Composite Score:

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