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Find a Location

Cair Heating & Cooling, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCair Heating & Cooling, LLC

    Residential Air Conditioning Contractors

    Current Alerts For This Business

    Bankruptcy:
    On 07/14/2023, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 3:2023bk31622. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to United States Bankruptcy Court For The Western District of Kentucky 601 W. Broadway, Suite 450 Louisville KY 40202 for resubmission to that court. The case number should be entered on the form. Claims must be submitted by 07/31/2023

    At-a-glance

    Customer Reviews

    2.91/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1821 Cargo Court, Louisville, KY 40299-1935
    BBB File Opened:
    8/29/2011
    Years in Business:
    13
    Business Started:
    10/1/2010
    Business Started Locally:
    10/1/2010
    Business Incorporated:
    11/15/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of HM00445 for this business, issued by Kentucky Department of Housing

    These agencies may include:

    Kentucky Department of Housing

    101 Sea Hero Road

    Frankfort KY 40601

    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Kevin Clapp, Owner
    • Ms. Colleen Leahy, Accounts Receivable Clerk
    Contact Information

    Principal

    • Mr. Kevin Clapp, Owner

    Customer Contact

    • Mr. Kevin Clapp, Owner
    Additional Contact Information

    Fax Numbers

    • (502) 253-6791
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Had a new system, furnace and air installed in October. Have a problem with it I tried contacting them, they don’t answer phones, return e-mails, since then I have found out that they have filed for bankruptcy in July so my warranty isn’t worth anything now. It didn’t pass inspection that’s when I found out they had filed for bankruptcy and I’ve called their other locations in Cincinnati and Indianapolis and Louisville and their numbers are no longer in service but they are still advertising they don’t answer that number either. What can you do to get this company to honor the warranty they sold me? The reason I went with this company is because they claim they take care of veterans.

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David B

    4 stars

    11/10/2023

    Chris was very knowledgeable, Brett is getting knowledgeable, they worked together as a team. Good job Chris and Brett. Arrived on time, will recommend. David b.

    Local BBB

    BBB serving Greater Kentucky and South Central Indiana

    BBB Reports On

    BBB reports on known marketplace practices.

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