Business ProfileforWarner Center Pet Clinic

I owe this review to my beloved fur child ********! Horrible, horrible care!Will never forget May 31st, 2023 the saddest day of our life. On this day we decided to put down our Pomeranian since she was very sick with a brain tumor for the last 7 months. We were waiting outside and a technician came to take her in to prepare for euthanasia. We told him that we want be in the room with her during the final minutes of her life but said that the vet was busy with a surgery after another and you are not allowed in the room. Then he said that they will be putting a catheter for sedating her first and then we can see her in a separate room till they take her for the final injection. At this point we agreed and waited for her to be sedated first. After about 30 minutes later they let us in a room and this time a different technician brought her in . My sister and I stood there watching her little body still was moving and still breathing hard. We waited another 10 minutes or so then called the technician in and questioned him about her not being sedated yet . He was not sure why ,but then he said that maybe the enough doze of medicine wasn't injected. He went and brought a cringe of medicine and just injected directly to her leg!! At this point her poor little body rose up from the table , crying and collapsed right back on the table we were totally shocked that how they could do this to our baby. No catheter was used with the medication that has the worse burning sensation.This time she got sedated in less than a few minutes, then she was taken to give her the final injection. There is only one explanation of this horrible care and that is lack of empathy for the poor dying pet and us as owners. Who knows how they treat the poor animals especially no one is allowed inside. That day wasnt sad enough, I go to pick up her ashes a week later, a girl brings out my bag and shouting out my pets name and hands me the bag and goes inside without saying a word! So sad!