Business ProfileforTablebases.com
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 13350 W Park Ave #A1, Boulder Creek, CA 95006-9333
- BBB File Opened:
- 8/27/2010
- Years in Business:
- 24
- Business Started:
- 1/1/2000
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Business Management
- David Brush, CEO
- Contact Information
Principal
- David Brush, CEO
Customer Contact
- David Brush, CEO
- Additional Contact Information
Fax Numbers
- (831) 338-1222Primary Fax
Phone Numbers
- (831) 338-1221Other Phone
- (831) 338-1222
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Robert P
09/30/2022
Tablebases.com Response
10/04/2022
Thank you for your feedback! We take all customer complaints seriously. After reviewing, we can see that you ordered online through our website and that you selected standard UPS Ground shipping, not expedited shipping. The lead time with standard shipping is 5 to 10 business days, and your order was on track to deliver within 8 business days. We did offer to redirect your package so that you could receive it at another location (which is much less expensive than expedited shipping), however you declined and asked us to have the shipment returned to our warehouse. When we called you to explain the return shipping information, you hung up on our customer service representative.
Our return policy (including information about the cost of return shipping) is posted online for you to review before placing an order. We apologize for any confusion and for the unfortunate circumstances.
Sincerely,
Tablebases.com Customer Service
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