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          Long Distance Movers has 1 locations, listed below.

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            Business ProfileforLong Distance Movers

            Moving Companies

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            3/29/2016
            Years in Business:
            8
            Business Started:
            9/28/2015
            Business Incorporated:
            8/8/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Moving Experts, Inc.
            Hours of Operation

            Primary

            M:
            8:00 AM - 9:00 PM
            T:
            8:00 AM - 9:00 PM
            W:
            8:00 AM - 9:00 PM
            Th:
            8:00 AM - 9:00 PM
            F:
            8:00 AM - 9:00 PM
            Sa:
            8:00 AM - 9:00 PM
            Su:
            8:00 AM - 9:00 PM
            Business Management
            • Mr. Pablo Romero, Owner
            Contact Information

            Principal

            • Mr. Pablo Romero, Owner

            Customer Contact

            • Mr. Pablo Romero, Owner

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Katheyn C

            03/25/2023

            This was a TERRIBLE experience! I had the initial intake call and everything seemed great. Was told I could add items as I packed to the moving list through text or email. Sent several additional large items via text. As moving day arrives, no updates had been made to my initial pack list. I was then pulled aside by one of the onsite movers and was told for a very specific amount of cash tip, they could help me out with some of the additional items. I politely declined because I couldnt afford what they were asking for in cash. They then proceeded to nickel and dime me for even the tiniest of boxes leading to an almost extra $1000 being charged to my credit card on moving day (when it hit my credit card I realized I should have gone door to door begging for cash to just pay the bribe). The only options I had were to pay the money or have my stuff taken off the truck. I was moving states and leaving in two days to start the road trip meaning I just had to take the hit. After I declined the bribe, they proceeded to make fun of what I was moving in a language they didnt know I spoke. All in all, it was a terrible day. I was then referred to customer service after the initial bad move and was told I would probably receive a small refund. I spoke with the person from customer service and they didnt even know who my onsite movers were or how to find them - meaning there will be no repercussions whatsoever. No mention of a refund and no follow-up. Now that my stuff has arrived and I have been unpacking, I have several broken items. As I couldnt afford the premium insurance plan, I wont even really receive any money for the broken items. Also, after such a useless experience with customer service, I know its not worth my time and effort to reach out for further assistance. Im just writing this to hopefully help steer some people away from this horrendous company.

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