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Find a Location

Star One Credit Union has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Star One Credit Union

      1306 Bordeaux Dr Sunnyvale, CA 94089-1005

      BBB Accredited Business
    • Star One Credit Union

      3136 Stevens Creek Blvd San Jose, CA 95117-1140

      BBB Accredited Business
    • Star One Credit Union

      1090 Blossom Hill Rd San Jose, CA 95123-1103

      BBB Accredited Business
    • Star One Credit Union

      1080 Enterprise Way #150 Sunnyvale, CA 94089-1411

      BBB Accredited Business
    • Star One Credit Union

      10991 N De Anza Blvd Cupertino, CA 95014-6303

      BBB Accredited Business

    Business ProfileforStar One Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/2011

    Years in Business: 68

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company's business is Credit Union offering online and mobile banking, mortgages and other loans, credit and debit cards, checking, savings and IRA accounts.

    Business Details

    This is a multi-location business.

    Find a Location

    Star One Credit Union has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Star One Credit Union

        1306 Bordeaux Dr Sunnyvale, CA 94089-1005

        BBB Accredited Business
      • Star One Credit Union

        3136 Stevens Creek Blvd San Jose, CA 95117-1140

        BBB Accredited Business
      • Star One Credit Union

        1090 Blossom Hill Rd San Jose, CA 95123-1103

        BBB Accredited Business
      • Star One Credit Union

        1080 Enterprise Way #150 Sunnyvale, CA 94089-1411

        BBB Accredited Business
      • Star One Credit Union

        10991 N De Anza Blvd Cupertino, CA 95014-6303

        BBB Accredited Business
      Location of This Business
      1306 Bordeaux Dr, Sunnyvale, CA 94089-1005
      BBB File Opened:
      4/19/2000
      Years in Business:
      68
      Business Started:
      1/1/1956
      Business Incorporated:
      12/15/2000
      Accredited Since:
      4/1/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Star One Federal Credit Union
      Business Management
      • Ms. Liz Bazar, Marketing Specialist
      Contact Information

      Principal

      • Ms. Liz Bazar, Marketing Specialist

      Customer Contact

      • Ms. Liz Bazar, Marketing Specialist
      • Selma Cisic
      Additional Contact Information

      Fax Numbers

      • (408) 543-5203
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/29/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      My son was involved in a check scam/fraud. He has his own banking account, but since he is a minor, it is linked to my name. It is not a joint account as I do not see his activity or have access to his funds/account. He deposited a $12000 check for an item he was selling online. The person, very shortly after confirming the money was available, pulled out of the deal and started asking my son for the money back. ******, my son, started to ***** the money little by little back to this individual. My complaint is that the bank let all the funds be released to a minor account. They did place a $6000 hold, but within a day or two, released it all again. This was a minors bank account. I have not even deposited a check for such a large amount. The bank made to attempts to reach out to me to follow up with a deposit like this. They didn't place a permanent hold onto the funds till the check was cleared. I feel the bank neglected their duties by allowing this to happen an not doing their due diligence to flag this unusual activity on a minors account and at the least contact me. They immediately after getting the fraud notice then reached out to me stating I was responsible for the $12000 debt and if I did not set up a payment arrangement it would go to collections under me. I feel they should take responsibility of the $6000 that they released after placing on hold and that no longer being part of the debt I owe to them. My son spent some of that money so I agree we should be responsible for paying that portion back.
      Read More

      Customer Reviews

      0 Customer Reviews

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