At-a-glance
Business Details
- Location of This Business
- 23679 Calabasas Rd PMB 333, Calabasas, CA 91302-1502
- Years in Business:
- 13
- Business Started:
- 7/27/2010
- Business Started Locally:
- 5/1/2014
- Business Incorporated:
- 8/30/2011
- Accredited Since:
- 6/30/2011
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Mathys Law Group, PC
- Business Management
- Mr. Arash Khairi, Marketing Manager
- Contact Information
Principal
- Mr. Arash Khairi, Marketing Manager
Customer Contact
- Mr. Arash Khairi, Marketing Manager
- Orit Moskalensky, Owner
Customer Complaints
3 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/15/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brice B
08/10/2021
Mediator Law Group Response
08/16/2021
First of all, I would like to thank you for sharing the experience you had with the Mediator Law Group. My name is Kevin Rice, I am the General Manager here. I left you a message today on the phone numbers we have on file. I love two things; 1. HAPPY clients 2. clients who finish our program by saving money on their debts. Sure, seems like we missed the mark on number one by only accomplishing number 2.
If you give me an opportunity to make you happy I am certain we can accomplish both. After reviewing your file, I see where the confusion is, and I take full responsibility for my Team not communicating better with you.
The simple thing is that when all of your debts were paid in June, just like you said, there was still an outstanding fee due to the firm according to our agreement of $78. When you add the $9.75 monthly fee for Debt Pay Gateway it brings the total to $85.75. By the way, that $9.75 is a fee for your Special Purpose Account Holder Debt Pay Gateway, not the firm.
None of that really matters at this point, what matters to me is chatting with you to find out how we can make it right. I want to make you happy enough that instead of a negative review you are going to turn around and write a glowing review about Mediator Law Group.
We all make mistakes. I was once told; the true measure of a person and a company isn't if they make a mistake it is how they respond when they do. I love that saying mostly because I believe it. If you will take a few minutes to chat with me I am certain you will be happy with the Mediator Law Group's response.
I look forward to speaking with you. You may reach me at my direct number below.
Kevin Rice
Mediator Law Group
General Manager
XXX-XXX-XXXX
Customer Response
08/17/2021
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