BBB of Chicago & Northern Illinois's Consumer Newsletter

Our 2025 Torch Awards are now open for nominations and applications - do you know a business that stands out?

Scammers are now using artificial intelligence to impersonate trusted companies and trick consumers into giving up sensitive information. Watch this quick tip to spot the signs and protect your identity.

Get free quotes from trusted BBB Accredited businesses in your area. Simply click the button below to search business categories near your zip code. 

If you missed Steve, here are some of his recent media appearances. Click to listen or watch.

• Business First AM – Customer Service Scams
• The Daily Herald – Latest Article
• WBBM Newsradio – Tip-Off to the Rip-Off

Questions for Steve?
Email edge@chicago.bbb.org

The Better Business Bureau of Chicago & Northern Illinois is excited to announce the launch of a FREE job board to help you find your next career move! Only BBB Accredited Businesses can post opportunities here, and it’s open to all job seekers.

From plumbers to accountants, to landscapers, florists, and more - BBB.org has you covered. Find a business you can trust today.

Do you own a business? Stand out in a crowded market—BBB Accreditation shows customers you’re a trustworthy, ethical business. Apply today and let your integrity shine!

If you have a complaint or review about a business, BBB's stellar Customer Relations team is here to help!