BBB Serving Northern Indiana Business Help Center

BBB Serving Northern Indiana provides all Accredited Businesses a set of tools and reports to help manage their trust online – called BBB’s Business Help Center.

Owning a business is daunting. Managing your online reputation takes time and commitment — BBB is here to help with the BBB Business Help Center, a series of online monitors that works behind the scenes to ensure that your company’s online presence is accurate and current.

Here's what you'll get:

Online Profile Monitor

Work with well-known services like Google, Facebook, Yelp, YP.com to manage your online profile for consistency and accuracy.

Uptime Monitor

Ensuring your website is accessible to maintaining trust with customers. We monitor your website and notify you with the results.

Customer Reviews

BBB will notify you when you have a positive or negative review so you can monitor your online reputation.

Other Reports Monitored for YOU

Broken links – are there broken links on your website that could frustrate visitors and send them running? We’ll let you know when and where we find them.
Keyword rankings – get insight into your industry with keyword rankings, monitored for you as part of your BBB Accreditation. An important ingredient for business success.
Spell Check monitor – don’t let overlooked spelling errors scare away customers – our monitor will scan your website for typos and notify you when they’re found so you can correct them quickly.
SSL/TSL – it’s never a bad idea to know when your security certificates expire. We’ll monitor your license expiration and alert you when it’s time to renew. That way, your site is always secure for your visitors.

YOU have full access to these tools NOW, at no cost to your business! Just another way BBB Accreditation works for you!

Watch the Help Center Welcome Series

In less than 10 minutes, you can get an overview of the BBB Online Help Center and a tutorial of each of the seven Trust Monitors. The Welcome Series videos are short and broken down to one monitor each.