BBB Business Profiles
BBB Business Profiles are designed to provide your current and potential customers with information about your business, including any enhanced services you provide and a visual display of your business through photos, videos and your business logo.
The closer you are to providing your information on over 90 information data points & attributes about your business and completing 100% of your BBB Business Profile, the more valuable your profile becomes to potential and existing customers!
Please note:
Business logo, social media links, videos, photos and the BBB accredited business seal only display on BBB member accredited business profiles.
So what's included in a BBB Business Profile?
Some of the content is applicable for all businesses. Other content is based on the individual business.
Basic information
Business name(s)
Address(es)
Phone number(s)
Fax number(s)
Contact people and titles
Business management
Type of business
Naics
Type of entity: corporation, sole Proprietorship, etc
Date and state established in
Date file opened
Employee count
Service area
Overview of products and services offered
BBB letter grade rating
Accreditation status
Customer reviews star rating
Additional information
Photo(s) of the business
Video(s) of the business
Business logo
Email address
Website url
Social media url(s)
Customer reviews
Complaints
Customer referrals from BBB
Licensing information
Months in operation
Date and state incorporated in
Date accredited
Years and months of continuous accreditation
Business owners' background information
Owner demographics: veteran owned, family owned, etc.
BBB program participation
Ticker symbol
Public vompany
Methods of payment
Hours of operation
Refund & exchange policy
LGBTQ-friendly
Transgender safe space
Telemedicine
For painters: primary preferred paint brand
Price range
Green certification(s)
Brands you sell
Products you sell
Parking
Air-conditioned
Online check-in
Safety & health protocols
Provides emergency service?
Wifi?
Chain store?
Curbside pickup?
Provides delivery?
Provides pickup?
Pet-friendly?
Online store?
In-store shopping?
Online classes?
Online meetings?: Zoom, Google Meet, Microsoft Teams
Online appointments?
Online estimates?
For restaurants: reservation link, cuisine, menu link, service type, menu type, price range $, open Table/ Resy/Tock
About the owner: education, business philosophy, customer philosophy
For hotels/motels/b&b: booking.com, Expedia, Tripadvisor, etc.
For Tax prepares: Professional Credentials, Annual Filing Season Program Participant, ptn
Coming soon
Financial Markets
BBB added information (if applicable)
Alert(s)
Out of business
Mail returned
Advertising challenge
Government action
Bankruptcy
Licensing suspension/revocation
Pattern of complaints
Trademark infringement
Referral assistance
BBB Business Profiles
BBB Business Profiles provide important information about businesses. See member accredited business ratings and check out customer reviews and complaints, all in one place.
Note:
Some information only pertains to BBB member accredited businesses.
Including but not limited to:
Customer referrals from BBB
Accredited business seal
Date accredited
Business logo
Photos
Videos
Social media links