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Meet your BBB Customer Care team

Schedule a conversation with your dedicated Customer Care representative today!

Who is my account rep?

Need help with your BBB account?

Your Customer Care team is here to help you navigate your BBB Account.

Find out who your dedicated BBB Account Representative is.

Carla Neyland Customer Care
Carla Neyland

Executive Director of

Customer Care

Call or Text: 508-652-4884

cneyland@boston.bbb.org

Support & Question Form

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Teisha Colacchio Customer Care
Teisha Colacchio

Customer Care Manager

Call or Text: 508-652-4819

tcolacchio@boston.bbb.org

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Stephanie Rodriguez-Smith customer care
Stephanie Rodriguez-Smith

Customer Care Manager

Call or Text: 508-652-4891

srodriguez-smith@boston.bbb.org

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Ian Black Customer Care
Ian Blake

Customer Care Representative

Call or Text: 508-652-4829

iblake@boston.bbb.org

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Greg Comas customer care
Greg Comas

Customer Care Representative

Call or Text: 508-652-4817

gcomas@boston.bbb.org

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Jackie Costa customer care
Jackie Costa

Customer Care Representative

Call or Text: 508-652-4826

jcosta@boston.bbb.org

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Kelli Fanning customer care
Kelli Fanning

Customer Care Representative

Call or Text: 508-652-4872

kfanning@boston.bbb.org

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Gail Gelb customer care
Gail Gelb

Customer Care Representative

Call or Text: 508-652-4847

ggelb@boston.bbb.org

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Nic Peterson Customer Care
Nic Peterson

Customer Care Representative

Call or Text: 508-652-4825

npeterson@boston.bbb.org

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Kristen Wagner customer care
Kristen Wagner

Customer Care Representative

Call or Text: 508-652-4835

kwagner@boston.bbb.org

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Chaya Westerlind customer care
Chaya Westerlind

Customer Care Representative

Call or Text: 508-652-4868

cwesterlind@boston.bbb.org

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