Professional photo and video shoot FAQs

A professional video shoot is included in BBB+ and BBB Max membership plans.

Note: Only available to Member Accredited Businesses

• Member BBB testimonial video
• Member spotlight video
• Video of your business, products and services
• Photos of your business, products and services
• Photos from your video shoot
• Head Shots
• Video about how you started your business (Behind the Business Story)
• Video about how you use BBB Membership & Business Solutions (Member Business Solution Story)
• Video for your BBB Business Profile
• Photos for your BBB Business Profile
• Video story for Social Media

See video options here

Photos will be taken during the video shoot, these can include headshot or similar photos and B-roll style photos. Photos are only taken during the video shoot.

Request a BBB professional video and photo shoot here.

Note: Only available to Member Accredited Businesses

The video produced will be a 1-2 minute video for use on social media.

BBB MultiMedia Content Creator: Aaron Strader

Yes, anyone included in the video will need to sign a photo and video release waiver form prior to scheduling the video shoot.

Sign photo and video waiver form

• Who you are and what you do
• What your business does/is
• How long you have been in business
• Why you are a BBB Member Accredited Business
• What you like about your BBB Membership Accreditation
• What BBB Member Benefits you enjoy
• Why do you enjoy your business industry
• Include video of your office, warehouse, work areas
• Product videos

Once your video is filmed, it will be produced and edited by BBB's Multimedia Content Creator.

Once the video is finalized and approved, it will be added to BBB’s social media channels, BBB Video Series, and your business profile.

Once the video is complete, you will receive an email from BBB with a link to the video.

Only one video/photo shoot per BBB Member Accredited Business

The video is specifically only about the primary business name listed on your BBB Business Profile.

We will reach out to you to schedule your video shoot after you have submitted the request form.

The finalized video is typically delivered within 8-12 weeks.

• Include any promotional, performance or advertising claims
• Include pricing information
• Include any product/business superiority claims, or mention or disparage any specific competitors
• Include any reference to the business’ BBB rating that is not currently accurate (any video referencing an inaccurate rating should be removed immediately)
• Depict any awards received other than BBB ethics/torch or similar BBB award
• Include testimonials or endorsements
• State or imply or imply anything that is untrue
• Reflect unfavorably on the BBB
• Use clip art or stock images, unless the clip art or stock image is part of the business’ logo
• Use, depict or include any trademarks or copyright materials of any party without express, written permission, including but not limited to music or stock B-roll

If you already have videos of your business, you can easily log into your Accredited Business account and upload your videos.

If your business is no longer BBB accredited, the video will be removed from all platforms where BBB has posted it and can no longer be used due to BBB Brand Guidelines.