Behind the Business Story FAQs

A Behind the Business Story interview and feature is included in BBB+ and BBB Max membership plans.

• Behind the Business Story
• Member Benefit Story

See interview story options here

Request an interview here

Schedule a meeting with one of our local storytellers or complete a questionnaire.

Request an interview here

One of our local storyteller content writers.

Request an interview here

You request and schedule an interview with one of our storytellers. Following the interview, our storyteller will compose a captivating story about your business and send you a draft for your review. Once you’ve had the opportunity to go through it, our storyteller will make the requested edits and send it to our designer to publish the story as an article on our landing pages. We’ll then email you the link to the published story.

Request an interview here

Your story will be published as an article and featured on our landing pages and across our social media platforms. We’ll send you a link to share once it’s published.

Read Behind the Business Stories

• What prompted you to start your business?
• How has your business changed from when you first began until today?
• What do you like best about running your business?
• What do you love about living and working in your state?
• How does your business support the community, whether with the work you do or community projects?
• What is your role in the business?
• Why did you join BBB?
• Who you are and what you do?
• What your business does/is?
• How long you have been in business?
• Your business history?
• Why you are a BBB Member Accredited Business?
• What you like about your BBB Membership Accreditation?
• Why do you enjoy your business industry?
• Is there anything else you would like us to know?

Our team will send an email with the link to your Behind the Business Story.

Only one Behind the Business Story per Accredited Business.

The story is specifically only about your one BBB Accredited Business that is named on your BBB business profile.

From the interview date, the article is typically complete within 7-10 business days.

If your business is no longer BBB accredited, the article will be removed from all platforms where BBB has posted it.