BBB Serving New Jersey
New Jersey
About Us
Better Business Bureau in New Jersey is a non-profit organization with a mission to advance marketplace trust by creating a marketplace where buyers and sellers can trust each other.
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One stop shopping from businesses you can trust, BBB Accredited Businesses. Obtain quotes, estimates, proposals from BBB Accredited Businesses by clicking here.
Get Listed on BBB.org
Any business can get listed for free on bbb.org. If you are located in New Jersey, we will create a profile for your business free of charge with information about your company and ability for consumers to leave positive reviews.
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Consumer Resources
Make BBB your trusted ally for informed buying decisions and your go-to resource for trusted consumer information, consumer tips and scam alerts.
BBB® New Jersey - Tom Hart Memorial Scholarship
$3,000 scholarship awarded to one high school student who personifies high ethics demonstrated through academic history, integrity, personal values, leadership and community service. The application period is from Jan 15 to Feb 15 (the form is only active between those dates). The submission period begins January 15 and is limited to the first 50 complete applications received. The application period closes on February 15 at 5:00 p.m. Eastern OR when the 50th complete application is received – whichever is first. Applicants must be full-time residents of NJ.
Volunteer Arbitrator Opportunity – BBB AUTO LINE
BBB, New Jersey is seeking volunteer arbitrators to help resolve new vehicle warranty disputes between consumers and participating automobile manufacturers through the BBB AUTO LINE program. Attorneys interested in serving as neutral third-party arbitrators may participate in a training program administered by BBB National Programs. Training is provided through webinars and covers New Jersey Lemon Law, the BBB AUTO LINE process, and arbitration skills. Candidates must successfully complete a written assessment to become certified. There is no cost for training or materials, and arbitrators receive an honorarium for each case heard. Certified arbitrators may be eligible to hear both AUTO LINE and potential binding arbitration cases at the Hamilton, NJ office. For more information call 609-588-0509 or email [email protected].
Consumer Rights and Merchant Obligations - Credit Card Surcharges
On August 18, 2023, Governor Murphy signed P.L. 2023, c.146 into law, which, among other things, prohibits sellers from imposing a credit card surcharge that is greater than the actual cost to the seller to process the credit card payment. The Division of Consumer Affairs has issued guidance to help consumers and merchants understand their rights and obligations under the new law. The guidance is available here.