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Find a Location

Cohen Esrey Real Estate Service Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCohen Esrey Real Estate Service Inc

    Real Estates
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Cohen Esrey Real Estate Service Inc has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      8500 Shawnee Mission Pkwy suite 150, Shawnee Mission, KS 66202
      BBB File Opened:
      8/24/1998
      Alternate Business Name
      • Park South Apartments
      • Leasing Agent America Office Tower
      • Cohen-Esrey Real Estate Services
      Business Management
      • Ryan Huffman, Office Manager
      • N Wilson, Manager
      Contact Information

      Principal

      • Ryan Huffman, Office Manager

      Customer Contact

      • N Wilson, Manager
      Additional Contact Information

      Fax Numbers

      • (913) 671-3301
        Primary Fax

      Customer Complaints

      20 Customer Complaints

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      File a Complaint

      Customer Reviews

      4 Customer Reviews

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      Start a Review

      Most Recent Customer Review

      Matt B

      1 star

      07/16/2024

      ANDOVER PARK APARTMENTS, Kansas City, Missouri Updated 07/12/2024: caught/killed four more recluse spiders in apartment. Updated 07/3/2024: Brown Recluse spiders are in my apartment. Luckily work in pest control but feel bad for all other tenants in building. Updated 06/01/2024: STAY AWAY. Still have yet to hear from management. $40 convenience fees for paying online…they just made this the only way to pay rent. Updated 05/10/2024: Sexual assault happened in community by unknown person. Original Date: 04/2024 WARNING: Stray away from this apartment community. First, I have been here for only two months of my lease and have regretted it since signing. Started with them doing the old switcharoo on me when I signed my first lease and had me sign for a more expensive unit after looking at my income/credit, which was idiotic by them to say the least..they put me in the same building as the apartment I originally signed for and NO ONE has moved in since!!! Spending $150 more because of this reason. Not to mention the unit before was a 10month lease and after signing saw they switched it to a 13month lease and they would not honor the 10month period I signed on the other unit. Still have yet to hear from management about this. Secondly, toilet has a slow leak, washer only puts out hot water which has ruined a few pieces of clothing, dishwasher holds water from time to time in the bottom, refrigerator is leaking black from the bottom….etc. They didn’t even inspect the apartment before I moved in. There was road salt from the winter everywhere and some glue on multiple areas of the laminate flooring they installed during “renovation.” Lastly, be prepared to pay about $80 more on water/sewage/pest control/trash per month. Common fees but way too expensive. Not to mention the $40 convenience fee they charge to pay online and they no longer take checks or cash for paying rent. Terrible management. Hidden fees. Mediocre apartments.

      Local BBB

      BBB of Midwest Plains

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