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            Business ProfileDotdash Meredith

            Publishers Periodical
            BBB accredited business

            Contact Information

            1716 Locust St

            Des Moines, IA 50309-3038

            Visit Website
            (515) 284-3000

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            Customer Reviews

            2.17/5

            Average of 36 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            134 complaints closed in last 3 years

            23 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/1/1940

            Years in Business: 122

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            The company offers publishing services and distribution to mail order companies and publishers.

            Business Details

            Location of This Business
            1716 Locust St, Des Moines, IA 50309-3038
            BBB File Opened:
            1/1/1940
            Years in Business:
            122
            Business Started:
            1/1/1902
            Business Incorporated:
            8/9/1905
            Accredited Since:
            1/1/1940
            Type of Entity:
            Corporation
            Alternate Business Name
            • Oxmoor House
            • AllRecipes.com Inc
            Business Management
            • Jerry Hadenfeldt, Dir of Government Relations
            • Melanie Carmichael, Director, Operations
            • Steve Crowe, Vice President of Consumer Marketing
            • Erica Jensen, Senior Vice President and Chief Communications Off
            Contact Information

            Principal

            • Steve Crowe, Vice President of Consumer Marketing
            Additional Contact Information

            Fax Numbers

            • (515) 284-3153
              Primary Fax
            • (515) 284-3197
              Other Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            134 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/27/2024

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            I received a magazine, "Allrecipes), in the mail along with an invoice for $15.00. I did not order this magazine. I am reporting this company as being fraudulent.
            Read More
            Read 133 More Complaints

            Customer Reviews

            36 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Dana H

            10/18/2023

            Terrible business practices. Signe up for 1yr subscription and they kept auto renewing. I never signed a contract for an auto renewal. Then you call to cancel and you get sent to a call center in ***** where they treat you horribly. I never raised my voice and the person on the other line just kept talking over me. Finally got to someone in the US and they refuse to help me. Dont trust this company! Shady business practices and I can see why their rating on BBB is so abismal. Do not purchase from this company. *** spent hours on the phone trying to resolve and get my money back only to be told to go kick rocks.
            Read 35 More Customer Reviews

            Local BBB

            BBB serving Greater Iowa, Quad Cities, and Siouxland Region

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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